Leaders Academy

Webinar on Effective Communication

Includes group debrief of pre-assessment SDI Strength Deployment Inventory.

• Meet your cohort
• Understand from the assessment why we behave as we do and how we relate to others
• Learn to choose the best approach for engaging others

• Identify and emulate the characteristics of a great leader
• Understand the difference between leading and managing – and why both are critical to success
• Understand what the transition to managing others is like and learn how to do it successfully
• Learn how to get and respond to feedback from employees – how to “continuously improve” as a leader
• Motivate others to achieve desired outcomes
• Navigate “managing up” the organizational structure as well

• Define key terms like values, mission, culture, employee satisfaction and team building – how do you identify, communicate, and improve?
• Consider how workplace culture changes and evolves – and how to change it
• Examine an existing culture and work to improve it with your team
• Learn that goals and success are important – but so are the people and relationships that create that success. Great leaders can find and maintain a healthy balance
• Explore the role of accountability, empathy, inclusion, and engagement and meaning in leadership
• Discuss how to recognize and address both toxic workplaces and individuals
• Discuss the idea of a “bigger purpose” at work, leading to better retention and attracting new outstanding employees
• Learn how to measure workplace culture with the simple Net Promoter Score tool plus ongoing individual and group conversations

• Understand the definition of a project and role of the project’s manager
• Develop management procedures to promote coordination and cooperation among project participants with different backgrounds and priorities
• Plan a project and track milestones using the Work Breakdown Structure
• Determine resources and manage a budget
• Learn various monitoring and follow-up techniques to get things done
• Understand process-related behaviors which can enhance teamwork and increase the likelihood of a project’s success

• Secrets of great teamwork
• Team roles & preferences
• Leadership & engagement
• Trust, psychological safety & relationship quality
• Diversity in teams
• Remote work and teams
• Building Effective Teams

• Appreciate that diversity and inclusion is not something to be dreaded by organizations
• Understand the legal underpinnings of diversity and inclusion
• Explore challenges of being different in the arena of business, where conformity is normally the currency for getting along and getting ahead
• Understand that all employees have a part in D&I, and will come to realize they actually want it
• Walk away with tools to use in dealing with these issues on an individual basis
• Recognize that it’s all about love. Seriously.

• Explore strategic decision-making processes
• Understand the roles of uncertainty and biases
• Analyze the trade-offs among time, cost, and productive resources to make sound business decisions
• Learn techniques for analyzing data to determine the best course of action
• Describe issue and crisis management and learn from case study examples
• Prepare to adapt strategy according to perils and successes

• Learn about effective styles of leadership but specifically one I call “Chameleon Leadership”
• Discuss coaching styles that allow employees as much autonomy as possible
• Understand “the boss card” and when and if to use it (also known as “because I said so,” which is just a disaster)
• Establish clear processes for Performance Consequence Management, even if your company has no clear guidance
• Discuss the role of performance reviews in support of ongoing conversations
• Learn how to find balance between empathy and compassion with the need for results
• Complete role plays that help you practice giving feedback to employees (we can talk about this, but you must do it and practice it – both good and bad)

• Learn practical tools and best practices to effectively lead change
• Understand the application of change frameworks and common responses to change
• Identify how to mobilize key stakeholders to co-create, implement, and manage change