OIT Help Articles
For more urgent issues, call the Help Desk at 706-542-6799, or e-mail Terry OIT to create a generic support ticket.
Requests made outside normal operating hours (M-F 8-5) will be handled the next business day.
What We Do
- Faculty support for the Learning Management System support (eLC)
- Classroom Maintenance
- Design and management of Classroom related technology
- Administering college level listservs
- Loaner equipment
- Classroom & Event AV Support
- Consulting on equipment orders for faculty and staff to meet their research and business needs
- Set up and installing new and repurposed computers.
- Connect and configure desktop printers, scanners and networked multi-function printers.
- Diagnosing computer hardware issues
- Installation and configuration of licensed software
- Maintain software licensing compliance
- One-on-One End User Training
- CourseInsert new rows to create new blocks of content Evaluations Administration and End-User Support
- Information Security Compliance
- Server & Network Management
- Applications Development & Support
- Qualtrics Administration and End-User Support
- Zoom Administration
- Data Analytics
Other Helpful Resources
- EITS Support
- Help Articles
- MYID Creation & Updates
- Center for Teaching & Learning