Request Support

For more urgent issues, call the Help Desk at 706-542-6799 or e-mail Terry OIT to create a generic support ticket.

Requests made outside normal operating hours (M-F 8-5) will be handled the next business day.

What We Do

  • Faculty support for the Learning Management System support (eLC)
  • Classroom Maintenance
  • Design and management of classroom-related technology 
  • Administering college-level listservs
  • Loaner equipment
  • Classroom & Event AV Support
  • Consulting on equipment orders for faculty and staff to meet their research and business needs
  • Set up and installing new and repurposed computers.
  • Connect and configure desktop printers, scanners and networked multi-function printers.
  • Diagnosing computer hardware issues
  • Installation and configuration of licensed software
  • Maintain software licensing compliance
  • One-on-One End User Training
  • CourseInsert new rows to create new blocks of content Evaluations Administration and End-User Support
  • Information Security Compliance
  • Server & Network Management
  • Applications Development & Support
    • Salesforce
    • Slate
    • Qualtrics Administration and End-User Support
    • Zoom Administration
  • Data Analytics