
Roberto Bello
- Senior Lecturer, Department of Marketing
Biography
Roberto Bello’s research examines how artificial intelligence, fairness, and technology acceptance are reshaping marketing education and managerial decision-making. His work integrates the Technology Acceptance Model (TAM)with emerging constructs such as trust, transparency, and perceived fairness, offering new insights into how educators and organizations adopt AI responsibly. His broader research interests include consumer–brand relationships, AI-enabled learning environments, and the intersection of marketing analytics, pedagogy, and sustainability.
Roberto also explores how firms can align marketing strategy with sustainability goals, emphasizing value co-creation contribute to long-term consumer trust and stakeholder equity.
With over twenty years of academic experience at Washington State University and the University of Lethbridge, Roberto Bello has received awards for teaching innovation and experiential learning design. His courses promote active, data-driven, and sustainability-focused learning, preparing students and executives to make evidence-based, ethical marketing decisions in a rapidly evolving global marketplace.
Research Interests
- Marketing Managers Behavior
- AI on Higher Education
- Sustainability and AI
Publications
Working Papers
- AI Fairness and Transparency in Marketing Education: An Extended TAM Approach
- Algorithmic Fairness and Student Perceptions of AI Grading Tools.
- Sustainable Marketing Strategy: Integrating Circular Value and Technological Trust.
- Measuring Experiential Learning Impact in Business Education.
Journal Articles
- Bello, R. (2013). An exploration of senior relationships with prescription pharmaceutical brands: An application of the arranged marriage metaphor framework. International Journal of Pharmaceutical and Healthcare Marketing, 7(2).
- Bello, R. (2003). Community-Oriented Corporate Social Responsibility: Consumer Evaluation of Community Attachment.Advances in Consumer Research, 30, Toronto, Ontario.
- Bello, R. (2025). Exploring the Role of Artificial Intelligence in Higher Education: A Comparative Study on Grading Methods and the Technology Acceptance Model. AMTP Conference Proceedings.
- Bello, R. (2024). The “Unmanageable” Manager in the Customer Relationship. AMTP Conference Proceedings.
- Bello, R. (2012). An Exploration of Seniors’ Relationships with Pharmaceutical Brands. Consumer–Brand Relationship Conference, Boston, MA.
- Bello, R. (2012). Social Marketing and the Impact of the Tribal Consumption Paradigm. SMART Conference, Vancouver, BC.
- Bello, R. (2008). Consumers’ Impact on Corporate Branding: A Case for the Consumer Identity Construct. Thought Leaders in Brand Management Conference, Birmingham, UK.
- Bello, R. (2007). Consumer-Brand Relationship: A Tetrad Classification. Thought Leaders in Brand Management Conference, Birmingham, UK.
Books
- Bello, R. (2024). The Unmanageable Marketing Manager. Cognella Academic Publishing (2025).
