Elena Karahanna

C.Herman and Mary Virginia Terry Distinguished Chair of Business Administration, UGA Distinguished Research Professor and Professor, Department of Management Information Systems

C413 Benson Hall

ekarah@uga.edu

Curriculum Vitae Elena Karahanna's Personal Website

PhD, MIS, University of Minnesota, 1993
MBA, Business Administration, Lehigh University, 1988
BS, Computer Science, Lehigh University, 1986

AI
Health IT
Conversational Agents
Social Bots
Algorithmic Coordination
IT & Use

Journal Articles

Claggett, J.L. and Karahanna, E. “Understanding the Role of Technology in Coordination Through Affordance Configurations,” forthcoming at Journal of Management Information Systems.
Sesay, A., Karahanna, E., and Boudreau, M.C., “Emergence of IT Implementation Consequences in Organizations: An Assemblage Approach,” forthcoming at MIS Quarterly
Skousen, T., Safadi, H., and Karahanna, E. “Firm-Sponsored Online Communities: Building Alignment Capabilities for Participatory Governance,” forthcoming at Information Systems Research, https://doi.org/10.1287/isre.2021.0578 (open access)
Zhao, X., Xue, L., Song, P. and Karahanna, E. “Direct Communication and Two-sided Matching Quality on Digital Platform: A Perspective of Choice Based on Consideration Set”,” Information Systems Research, June 2024, 35:2, pp. 629-641 doi:10.1287/isre.2023.1235.
Karahanna, E. and Claggett, J. “Coordinating Knowledge: A New Lens to Understanding the Role of Technology in Episodic Coordination,” Oxford Research Encyclopedia of Business and Management, March 2023, https://doi.org/10.1093/acrefore/9780190224851.013.379 (open access)
Amiri, P. and Karahanna, E. “Chatbot Use Cases in the Covid-19 Public Health Response,” Journal of the American Medical Informatics Association (JAMIA), May 2022, 29:5, pp. 1000-1010. https://pmc.ncbi.nlm.nih.gov/articles/PMC8903403/pdf/ocac014.pdf
Feng, Y., Claggett, J. Karahanna E., and Tam, K.Y., “Exploring the Impact of Herding Cues in the Presence of Other Information Signals through a Randomized Field Experiment,” MIS Quarterly, June 2022, 46:2, pp. 1135-1163.
Salge, C., Karahanna, E., and Thatcher, J. “Algorithmic Processes of Social Alertness and Social Transmission: How Bots Disseminate Information on Twitter,” MIS Quarterly, March 2022, 46:1, pp. 229-259. **MIS Quarterly Best Paper Award for 2022 & AIS Senior Scholar Best Publication **
Zhang, N., Wang, C., Karahanna, E., and Xu, Y. “Conceptualizing Online Social Networking Privacy Concerns,” MIS Quarterly, March 2022, 46:1, pp. 491-529.
Bardhan, I., Chen, H., and Karahanna, E. “Connecting Systems, Data, and People: A Multidisciplinary Research Roadmap for Chronic Disease Management,” MIS Quarterly, 44:1, March 2020, pp. 185-200.
Thomaz, F., Salge, C., Karahanna, E., & Hulland, J. “Learning From the Dark Web: Leveraging Conversational Agents in the Era Of Hyper-Privacy to Enhance Marketing,” Journal of the Academy of Marketing Science, 48:1, January 2020, pp. 43-63.
Grewal, D., Hulland, J., Kopalle P.K., Karahanna E. “The Future of Technology and Marketing: A Multidisciplinary Perspective,” Journal of the Academy of Marketing Science, 48:1, January 2020, pp. 1-8 https://doi.org/10.1007/s11747-019-00711-4
Claggett, J.L. and Karahanna, E. Unpacking the Structure of Coordination Mechanisms and the Role of Relational Coordination in an Era of Digitally-Mediated Work Processes. Academy Of Management Review, 43:4, 2018, pp. 704-722.
Karahanna, E., Liu, B., Serrano, C. and Chen, A. Capitalizing on Heath Information Technology to Enable Digital Advantage in US Hospitals. MIS Quarterly, 43:1, March 2019, pp. 113-140.
Karahanna, E., Benbasat I., Bapna, R., and Rai, A. “Editor’s Comments: Opportunities and Challenges for Different Types of Online Experiments,” MIS Quarterly, 42:4, December 2018, pp. iii-x.
Chen, A. and Karahanna, E. Life Interrupted: Examining the Effects of Work-Related Technology-Mediated Interruptions on Work and Life Outcomes. MIS Quarterly, 42:4, December 2018, pp. 1023-1042.
Karahanna, E., Xu, S., Zhang, A., Xu, Y. The Needs-Affordances-Features (NAF) Perspective for the Use of Social Media. MIS Quarterly, 42:3, September 2018, pp. 737-756.
Salge, C. and Karahanna, E. 2018. Protesting Corruption on Twitter: Is it a Bot or is it a Person?. Academy of Management Discoveries,4(1):32-49.
Liu, Q. and Karahanna, E. 2017. The Dark Side of Reviews: The Swaying Effects of Online Product Reviews on Attribute Preferences Construction. MIS Quarterly, 41(2):427-448.
Serrano, C. and Karahanna, E. 2016. The Compensatory Role of User Capabilities in Task Performance Outcomes: An Empirical Assessment in Technology-Mediated Medical Consultations. MIS Quarterly, 40(3):597-622.
Li, S. and Karahanna, E. ”Online Recommendation Systems in a B2C e-Commerce Context: Review and Future Directions,” Journal of the Association for Information Systems, (16) 2, 2015, pp, 72-107.
Rigdon, E.E., Becker, JM, Rai, A., Ringle, C.M., Diamantopoulos, A., Karahanna, E., Straub, D.W., and Dijkstra, T.K. 2014. Conflating Antecedents and Formative Indicators: A Comment on Aguirre-Urreta and Marakas. Information Systems Research , 25(4):780-784.
Dawson, G., Karahanna E., and Buchholz, A. 2014. A Study on Psychological Contract Breach Spillover in Multiple Agency Relationships in Consulting Professional Service Firms. Organization Science, 25(1):149-170.
Karahanna, E. and Preston, D. 2013. The Effect of Social Capital of the Relationship between the CIO and Top Management Team on Firm Performance. Journal Of Management Information Systems ,30(1):15-55.
Williams, C. and Karahanna, E. 2013. Causal Explanation in the Coordinating Process: A Critical Realist Case Study of Federated IT Governance Structures. MIS Quarterly, 37(3):933-964.
Polites, G. and Karahanna, E. 2013. The Embeddedness of IS Habits in Organizational Routines: Development and Disruption. MIS Quarterly, 37(1):221-246.
Polites, G. and Karahanna, E. 2012 . Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance. MIS Quarterly, 36(1):21-42 **MIS Quarterly 2012 Best Paper Award **.
Preston, D. and Karahanna, E. 2009. Antecedents of IS Strategic Alignment: A Nomological Network. Information Systems Research, 20(2):159-179.
Choudhury, V. and Karahanna, E. 2008. The Relative Advantage of Electronic Channels: A Multi-Dimensional View. MIS Quarterly, 32(1):179-2000.
Karahanna, E., Agarwal, R. and Angst, C. 2006. Reconceptualizing Compatibility Beliefs in Technology Acceptance. MIS Quarterly, 30(4):781-804.
Srite, M. and Karahanna, E. 2006. The Role of Espoused National Cultural Values in Technology Acceptance. MIS Quarterly, 30(3):679-704.
Gefen, D., Karahanna, E., and Straub D.W. 2003. Trust and TAM in Online Shopping: An Integrated Model. MIS Quarterly, 27(1):51-90.
Agarwal, R. and Karahanna, E. 2000. Time Flies When You Have Fun: Cognitive Absorption and Beliefs about Information Technology Usage. MIS Quarterly, 24(4):665-694.
Karahanna, E., Straub, D.W., and Chervany, N.L. 1999. Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs. MIS Quarterly, 23(2):183-213.
Straub, D.W. and Karahanna, E. 1998. Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice. Organization Science, 9(2):1-16.
Straub, D.W., Limayem, M. and Karahanna, E. 1995. Measuring System Usage: Implications for IS Theory Testing. Management Science, 41(8):1328-1342.

Advisory Senior Editor, Information Systems Research, 2022–present
Associate Editor, Management Science, 2007–present
Senior Editor, MIS Quarterly, 2004–2007
Senior Editor, Information Systems Research, 2008–2012
Senior Editor, Journal of AIS, 2004–2007
Associate Editor, Information Systems Research, 2004–2005
Associate Editor, MIS Quarterly, 2001–2004
Editorial Board, Journal of Management Information Systems, 2024–present
Editorial Board, IEEE Transaction on Engineering Management, 2003–2007
Editorial Board, Journal of AIS, 2002–2002
Editorial Board, European Journal of Information Systems, 2003–2005
Advisory Board, Journal of AIS, 2016–2019
Advisory Board, AIS Transactions on HCI, 2020–present
Co-editor, Journal of Management Information Systems, 2022–2023
Co-editor, Journal of the Academy of Marketing Science, 2019–2019
Co-editor, MIS Quarterly, 2017–2019
Co-editor, MISQ Executive, 2010–2011
Co-editor, IEEE Transactions on Engineering Management, 2005–2006

Terry College of Business Service Award, 2024
INFORMS Information Systems Society President's Service Award, 2023
Management Science Information Systems Department Inaugural Best Associate Editor Award, 2022
INFORMS Information Systems Society Distinguished Fellow, 2021
Terry College of Business Distinguished Research Award, 2021
AIS Technology ATLAS Award, 2021
AIS Leo Award for Exceptional Lifetime Contributions to the IS Discipline, 2020
Distinguished Research Professor, University of Georgia, 2016
AIS Sandra Slaughter Service Award, The Association for Information Systems, 2015
UGA Teaching Excellence Award, University of Georgia, 2013
AIS Fellow, The Association for Information Systems, 2012
UGA Teaching Excellence Award, University of Georgia, 2011
Terry Research Award, University of Georgia, Terry College of Business, 2010
UGA Teaching Excellence Award, University of Georgia, 2003
OCIS Reviewer of the Year, Academy of Management, 2002
IMS Dept. Instructor of the Year Award, Florida State University, 1998