Christina Serrano

• BHS, Public Health, Georgia Southern University, 2001
• BBA, Management Information Systems, University of Georgia, 2010
• PhD, Management Information Systems, University of Georgia, 2011

Journal Articles

• Macharia, M., Serrano, C., and Sabherwal, R., “Uncovering Identity Threats and Response Processes Involving Digital Media (ITARP-DM)”, Computers in Human Behavior. Vol.158 No. 1, Article 108247, 2024.
• Karahanna, E., Chen, A., Liu, B., and Serrano, C., “Capitalizing on Health Information Technology to Enable Digital Advantage in U.S. Hospitals”, MIS Quarterly. Vol.43 No. 1, pp. 113–140, 2019.
• Polites, G., Serrano, C., Thatcher, J., and Matthews, K., “Understanding Social Networking Site (SNS) Identity from a Dual Systems Perspective: An Investigation of the Dark Side of SNS Use”, European Journal of Information Systems. Vol.27 No. 5, pp. 1–22, 2018.
• Serrano, C., Shah, V., and Abramoff, M., “Use of Expectation Disconfirmation Theory to Test Patient Satisfaction with Telemedicine for Diabetic Retinopathy Detection”, International Journal of Telemedicine and Applications. Article ID 7015272, 2018.
• Rhoads, S., Serrano, C., Lynch, C., Ounpraseuth, S., Guass, C., Payakachat, N., Lowery, C., and Eswaran, H., “Exploring Implementation of m-Health Monitoring in Postpartum Women with Hypertension”, Telemedicine and e-Health. Vol.23 No. 10, pp. 833–841, 2017.
• Serrano, C., and Karahanna, E., “The Compensatory Interaction Between User Capabilities and Technology Capabilities in Influencing Task Performance: An Empirical Assessment in Telemedicine Consultations”, MIS Quarterly. Vol.40 No. 3, pp. 597–621, 2016.
• Boudreau, M.-C., Serrano, C., and Larson, K., “IT-Driven Identity Work: Creating a Group Identity in a Digital Environment”, Information and Organization. Vol.24 No. 1, pp. 1–24, 2014.

• Assistant Professor, Colorado State University, 2017-2022
• Assistant Professor, University of Arkansas, 2011-2017