
An employee at CentricsIT used the company’s 21st-century Suggestion Box — anonymous email to CEO Derek Odegard — to lodge a complaint about the malfunctioning toaster in the lunchroom.
One of the greatest lessons Scott Colosi ever learned happened one Friday night in a Pensacola Pizza Hut. Business was brisk and Colosi, who was helping the team take orders and prepare pizzas, watched as the crew made pizzas faster than they could go through the oven. Pizzas were stacking up, delivery guys were growing […]