Cert, Business Process Management, University of Georgia, Project Management, 2014

Cert, Six Sigma applied in Corporations, University of Georgia, Lean Six Sigma Green Belt, Certificate, 2012

MBA, Administration, Business, University of Phoenix, 2012

BBA, Finance, Georgia State University, 2003

AT&T, Retail Accounting, Project Manager, 2006 to 2009

AT&T, Trust Asset Management, Senior Manager-Trust Operations, 2001 to 2006

AT&T, Trust Asset Management, Trust Operations Specialist, 1996 to 2001

Verizon Communications, Customer Service, Call Center Specialist, 1990 to 1996

UGA Diversity and Inclusion Certificate, University of Georgia, UGA Diversity and Inclusion Certificate, 2016

Fiscal Administration Certificate Training Series (FACTS), University of Georgia, Fiscal Administration Certificate Training Series (FACTS), 2015

AT&T, Telephone Pioneers of America, Active Member, 1990 – present, Community

• Business Process Management
• Financial Reporting
• Operations/Management