mist4600coursefaqs.html
URL: www.terry.uga.edu/~jaronson/mist4600/

MIST 4600
Computer Programming in Business
JE Aronson
faq
(Image source: www.geomagsa.com)

Course FAQs (Frequently Asked Questions)
Specifics are generally described in detail in the Course Policies.



ATTENDANCE ISSUES AND KEEPING UP:

Q: Why does this course seem to take so much more time and effort than others that I have had taken or am taking now?
A: This is the first of two courses in the MIS major. It is very hands-on and typically involves difficult (but doable) concepts and implementations. It typically requires a lot more work than most students expect. That's why I continually warn you all that this is to be expected and you should hit the ground running and keep up. I do my best to make it doable, but you have to meet me halfway. People who succeed in this course typically listen to this advice. People who do not succeed think that they can coast through this course: generally an impossibility!

Q: I missed a lot of classes, will this hurt my grade?
A: Yes! (Especially if you missed an exam!)

Q: Yes? Please explain.
A: Coming to class indicates your participation and willingness to be part of the learning process. It is the number one predictor of class success. I want you to come to class. Whether you have seen this material before, or not, coming to class will still accurately predict your overall course success.

Q: But I already know all this stuff, should I still come to class?
A: Yes. You can teach it to your peers. That way, you'll really learn it well and can tutor next semester. Also, you will know what we are doing.

Q: So, what is your attendance policy then?
A: Coming to class indicates interest and leads to more effective learning. But, I am  not  going to take attendance. In the past, I took attendance in this course and most of my others. I recognize that you are an adult and can decide for yourself if you think coming to class is relevant. (Or as I have often heard "shoot yourself"as a substitute for "suit yourself.") I presume that you are responsible for your own learning. Again, you are responsible for your own learning! I actually am not presuming this so much as demanding this. You are responsible for keeping track of where we are and what we are doing (if you miss a class, get with your course buddies, I don't repeat lectures for missed classes). If you plan to miss a lot of classes, you should plan to be a good self-learner. If you are ill, get with your course buddies as well. If you have an extended illness or issue, let me know what we need to do to put you back on track.

Q: Should I contact you if I will or did miss class?
A: Typically, no. There is no way to make up a missed class with me and I do not cover the material twice. Contact one of your course buddies to find out what we did. We post and email information on a regular basis about what we did and will be doing. Do contact me if you miss an exam. If you are involved in something life-threatening or emotionally draining, deal with the issues first. Contact me last.

Q: But, if I miss class, can I somehow get the audio recordings?
A: Yes. I plan to record each class and post it to WebCT (this may change later in the semester). Bear in mind that there may be technical problems, so although most classes will be recorded, not all will be.

Q: What happens if I get really sick and miss a lot of school?
A: When you return to campus, come see me with a copy of your documentation (to give me) and we can discuss what you need to do.We will attempt to work something out to make the course work for you.

Q: Then, generally, you don't care if I miss class? Why not?
A: It may seem like I don't care whether you miss class or not, or why, but I actually do care and there are, of course, valid reasons for missing class. And it is hypercritical to help out friends and deal with emergencies, health and even flat tires. Those are givens. BUT, the sheer volume of handling missed class excuses precludes me from being able to read a lot of creative writing about what happened in most circumstances ane so I don't take attendance. This is especially true of early morning classes when people like to sleep in or end up sleeping in for a variety of reasons..

Q: So, what's the deal with any in-class activities and/or quizzes?
A: Well, although I don't take attendance, these do count as credit towards your final grade as part of the instructor discretionary points. You'll have to be in class when we do these to get credit for them. And, you cannot make them up.

Q: I was doing great and suddenly I fell behind. What can I do?
A: Do some peer learning and get with your course buddies to learn the material together. Teach each other. Definitely attend the extra help/review sessions we offer. Perhaps get a tutor, and do spend more time on the class. You can't rush the learning process. It takes time. Oh, and come to class!



MISSED EXAMS, LATE HOMEWORK, LATE SUBMISSIONS IN GENERAL:

Q: What are valid excuses for missing an exam?
A: First off, you need proof. Valid excuses include illness (physical or emotional), serious illness of a family member, death in the family, getting drafted into military service, jury duty, civic elections, and we'll even consider a couple of interviews, but not to an extreme.
Even so, if you miss too many exams, it is as if you did not take the class, and therefore may earn a not such great grade.

Q: If I miss an exam, will you give me a makeup exam?
A: No, not specifically for the one you missed. There is a single, comprehensive makeup exam at the end of the semester. You can miss and make up credit for at most one exam with a valid excuse by taking the makeup exam.

Q: How about missing any in-class experiential work or quizzes?
A: No. You cannot make up in-class work.

Q: Do you drop the lowest exam score?
A: No.

Q: Do you drop the lowest homework score?
A: No.

Q: Do you accept late homework?
A: Yes, but only up to 12 hours after it is due with a 50% penalty. After that, no (NO exceptions).

Q: What if I have a problem with submitting my file(s) to WebCT. Say I attempted to upload a file and WebCT did not work. Or, I could not access WebCT from where I was? What if I submit the wrong file for an exam or assignment? Etc.?
A: Sorry. I cannot accept late work of any kind regardless of the reason. Even though most students are honest, there have been cases in the past where a file was claimed to have been last worked on before it was due, and it was not true. Unfortunately, it is too easy to falsify date and time stamps on files. Therefore, I cannot accept late assignments due to problems submitting files. If you were at an exam, and submitted the wrong file, even though you may have backed up the correct file, I cannot accept it. You can take the make up exam at the end of the semester to cover the problem.

It is your responsibility to ensure that the assignment or exam file was uploaded AND submitted properly. We will practice doing this beforehand.

Q: But what if I still have the file on my flash drive? Why won't you accept it?
A: See the above.



SUBMITTING ASSIGNMENT AND EXAM FILES

Q: How do I submit my homework?
A: ONLY through WebCT (never by email). There is an "Assignment" that you click on if you are on time. Towards the bottom of the document you can submit by clicking on the appropriate link. You must UPLOAD the file first, then SUBMIT IT. Most of our submitted work will need to be zipped first because the software system we uses creates project folders containing many files.

Q: What if I submit an assignment and I want to resubmit it before it is due because I want to improve it?
A: WebCT lets you submit more than once. It only retains the latest file submitted.

Q: So, if I like what I initially submitted, I only have to submit it once, right?
A: Right!

Q: If I submit an assignment, why isn't it graded yet?
A: The grading is a manual process. It still takes us time to read the assignments and grade and post the results. And often the posting of the results is an independent step from the grading step.

Q: What if I upload and submit an open file to WebCT? WebCT will say it is OK, but sometimes they are empty files?
A: It is dangerous to submit open files. Always close the file before you submit it or email it.



FILE BACKUP:

Q: Why is a jump (flash) drive required for this course?
A: Most of us work in several locations. You will need to to move your files around and to back up your work. When you turn off most machines in the computer labs, the hard drives are wiped clean. See the next FAQ.

Q: What if I lose all my files that I was going to submit for an assignment or exam.
A: There is no way for me to know that you really did the assignment. Why didn't you back them up to your Jump drive, which is required for this course? Basically, you are out of luck. If you didn't save them or back them up and your system crashes, they are probably gone. Back your work up regularly. It looks like you earn a zero (0) on this assignment.

Q: What if I lose my jump drive?
A: Same as above.

Q: But that's not fair!
A: Really? Go buy a jump drive, today so that it will not happen (again).

Q: OK, so I lost my files, now what?
A: Well, you'll still have 12 hours to turn it in for 50% of the original score. I have found that no matter how complex an assignment was, replicating it can be done extremely quickly if you really understand what the concepts are all about. Redo it and take the penalty.

Q: What if I can't get my act together to work on it because I have other commitments?
A: Then, you will earn a zero on the assignment.




COURSE MATERIAL LOCATIONS AND GRADING:

Q: Where are the course syllabus and other materials?
A: The current set is on the WebCT courseware site.
This can be reached from webct.uga.edu. Material on the Web at  http://www.terry.uga.edu/~jaronson/mist4600/ is static (will not be updated). Updates will only be made on the WebCT courseware site.

Q: How do I get to the course WebCT site?
A: Go to the Web site and log in.

Q: What is my WebCT ID?
A: It is the same as your UGA MyID.

Q: How about my WebCT password?
A: It is the same as your UGA MyID account's password.

Q: What if I want to change my password for WebCT?
A: You can't, but you can change your password for your MyID and that will change your WebCT password. EITS (the UGA campus computing organization) handles this.

Q: Who do I contact if I have problems with WebCT?
A: I can add or delete you from the course. For any other problem, you must contact the EITS Help Desk at (go here for WebCT specific help:) www.eitshelpdesk.uga.edu/index.php  or the main number at 706.542.3106.

Q: I know you put announcements for the class on WebCT. Sometimes you email announcements and other class information. I haven't been getting those. What is going on?
A: You must check your WebCT mail for course mail.

Q: Where are grades posted?
A: Only on the WebCT courseware site. You may have to activate the MyGrades area to view it.
It is a secure site. If you need help, ask someone in the class or someone in the SMIS organization who has gotten it to work properly, or email help@terry.uga.edu. I cannot show you how to do this because I do not have access to this particular view of the course.

Q: Is it possible for the grading scales to be different in from one section to another (when there are multiple sections)?
A: Yes. Technically, each section of the course is a different course. My sections generally are comparable, but NOT identical. Exams, assignments, quizzes, final grading scheme though comparable are different. If there is more than one instructor teaching different sections, the sections may be coordinated, or not. The textbooks, examples, exams, assignments and other aspects of the course may or may not be the same. Because each instructor may emphasize different topics, students in each section may perform differently. So even the grade cutoffs for As, Bs, Cs, etc. may be different. Just assume that the sections are independent courses.



EMAIL AND CONTACTING ME
:

Q:
When you send email to the entire class, how do I get it?
A: WebCT has its own email system that makes it easy to send email to everyone. I plan to use it. If this changes, I will let you know.

Q: So, you expect us to get into WebCT every day to check announcments and email?
A: Yes.

Q:
How do I get in touch with you directly in case of emergency?
A: The best bet is to send an email to me
directly at jaronson@uga.edu. You must put "MIST4600: " at the start of the subject, and include a meaningful subject (tell me in the subject what you are asking/telling me - be direct). You must include your name (ideally as a signature at the bottom of the message). You may also drop in during my office hours or schedule an appointment. Or call my office at 706.542.0991.

Q: Why do you want that information in the subject and my name?
A: Your email is a business correspondence. If you were attempting to use email to get a job and indicated a subject of "Hey" and simply had the message "What about that job?" with no information about the job or a signature, there is no context for the recipient to determine what you are asking about and who you are (and you would not get the job; if you had it, you would probably be fired). Professional email etiquette demands what I am asking you for. In addition, good grammar and spelling is important. But, the most important issue is that I teach more than one course, each with multiple exams, quizzes and homeworks. I need context from you to be able to answer your question or request.

Q: What if I leave out that information?
A: I won't know what you are asking or requesting. In the past, I spent untold hours trying either to figure out who you are and/or what was being asked in email, or I repeatedly asked for additional information. Sometimes I will ask you, but I may not. It wastes your time and my time. I may simply delete the message.

Q: So you really might not reply to me if I don't sign the email, make the subject meaningful?
A: Right. I will probably delete it. Or, the mail server or client may assume that the email message is spam and delete it for me.

Q: So, I want to contact someone in the class, but don't recall his/her email address. How can I find it?
A: You can either use the WebCT internal email system, or look them up at the UGA Web site (www.uga.edu). Go to Search and type in his/her name in the People box.

Q: What if I forget his/her name?
A: You are out of luck!


ACADEMIC HONESTY:

Q: What is the deal with Academic Honesty and Academic Dishonesty?
A: Those of us who have taught for a long time and new instructors realize that Academic Honesty is a critical issue here at UGA. We will remind you all on a regular basis, but it is your responsibility to conform to the Academic Honesty policies of The University. Among other things, that means that you cannot copy anyone else's work; you cannot give someone your work to copy; you cannot lie about when you completed an assignment; you cannot lie about the reason for taking an exam later or a makeup exam; you cannot copy exam answers from others; you cannot give anyone else exam answers; you canot presume that group work is appropriate unless it is specifically stated in the assignment or announced in class; you cannot put a group's nonperformer's name on an assignment for credit when he or she clearly did not do any of the work on a group project.
Finally, if you have not been through the formal stages of the Academic Dishonesty Process here on campus, I can tell you that although it is an extremely fair process, it is also heart wrenching for both students and faculty to deal with a poor choice on the part of one or several students face-to-face.



GENERAL AND MISCELLANEOUS:

Q: What about SMIS meettings?
A: You must attend a preset number of SMIS meetings as part of this course (schedule available at www.ugasmis.org). You must sign in as an MIST 4600 student with my name listed as the Instructor on a signup sheet at the meeting. An SMIS officer will have this signup sheet and will forward to me the information about who attended. I will not have the raw signup sheets, so if you are not given credit, you will need to contact the SMIS person who has them, not me. Do get to these early in the semester. If you are taking more than two MIS courses, you do not have to attend twice as many meetings.

Q: I don't know anyone in the class. How can I get a course buddy.
A: Introduce yourself to the people around you and ask them to be your buddies. Don't be shy. We are all learning this material together.

Q: Why is class cancelled if the Clarke County Schools are closed even though the University may still be open?
A: On the third day that I drove to campus when this occurred, a bus and a jackknifed tractor trailer skidded down the hill on Broad Street near campus towards me. I realized that if it is too risky for me to get to campus because the roads are slick, it is too risky for you to get to campus, too. We don't need to risk our lives for learning. We can learn later. Borrow a tray from one of the cafeteria and go traying down the hills on the snow.

I want us to explore the development of a new set of policies for cell phone and PC use during class. These policies may change.

Q: Why do I have to bring a bag of candy to class if my cell phone rings?
A: It seems fair that since you disturbed everyone, you should have a penalty that involves everyone's benefit. If your phone rings and you don't answer it, I might look for it so we know it's yours. P
laying games or checking email or surfing the Web - or basically doing anything not class-related, the bag-of-candy rule applies. It is extremely distracting to other students if you are tapping on the keys.

Q: What about notebook computer, PC and PDA use?
A: If you're taking notes, that's fine.
Otherwise you're disburbing people.

Q: There are people talking loudly enough to disturb me in class. What should I do?
A: Ask them to be quiet, at most twice. If they do not, involve me. I have a low tolerance for this. I will administratively drop people out of the class or automatically fail them if they repeatedly disturb others focused on learning.

Q: I noticed some people working in the classroom during class, but they are not in the class.
A: Tell them that they have to leave. If they do not leave, then tell me and I will throw them out.

Q: Why do you encourage active learning and note taking?
A: These, along with attendance, are the most important criteria for course success.

Q: Why do I have to take this course? I don't want to be a programmer.
A: This course provides a foundation for MIS understanding and vocabulary. You can't call yourself an MIS major, and you can't get the degree unless you know how to program. Company and other recruiters expect that, as an MIS graduate from the Terry College, you will have a set of fundamental knowledge that includes what we cover in this class.


Q: Do you spend a lot of time preparing to teach?
A: Actually, yes. A lot of work goes into making course material coherent/understandable, and producing a cohesive lecture, demo, in class activity, panel, and/or role playing exercise that makes sense, is timely, and is done on time. Most students don't realize that it takes most professors about 6 hours of preparation for a single hour (a 6:1 ratio) of in-class material used for the first time  After that, the ratio may drop to 3:1, and finally, maybe to 2:1. This doesn't include replying to and creating course email, exam preparation and grading, etc.

Q: I notice that sometimes you seem to have difficulties with using software in class. How can this happen since you certainly must know everything about the software and programming?
A: Sometimes there are subtle differences in the way software systems are configured in the classroom, versus how they are configured in my office and even at home. Sometimes, a slightly newer software release operates differently than past ones did. And, sometimes upgrades to the operating system (Windows, Vista, etc.) can have the same effect. When these events occur, please be patient. This is a given factor in using any technology and is not a result of lack of preparation. It is the result of surprise. This is a good example of how the real-world impacts technology use. I hope you will have these experiences here at UGA so you will get used to them, instead of frequently on the job.

Q: What courses outside the major do you recommend for a busines or even an MIS major?
A: Surprisingly, I recommend theater, public speaking, communications, and journalism courses on interviewing, reporting, technical and creative writing (And improvisational acting/comedy workshops; businesses promote these: there is value in being able to 'think on your feet.'). These will help you pick up important skills that you don't normally get within the MIS major or business courses. Recruiters look for these skills. They know that you know the MIS stuff. Also, take something that you really enjoy so that you'll have something else to talk about with recruiters and future work colleagues. Develop a hobby or outside interest..

Q: Why don't you have standard, formal suit and tie photos of you on your Web and course Web sites?
A: I got tired of using them. I thought it would be more interesting to show you photos of me in more interesting places around the world doing more interesting things (like in Grand Cayman Island, Key West, France,
The Netherlands, Costa Rica, Colombia, etc.).



Grand Cayman Island Sea Turtle Farm
Sea Turtle Farm, Grand Cayman Island, December 2004.


Page Maintained by JE Aronson
Last Modified: December 30, 2008