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 ROBERT PAUL BOSTROM

OFFICE

MANAGEMENT INFORMATION SYSTEMS DEPARTMENT 

TERRY COLLEGE OF BUSINESS  

UNIVERSITY OF GEORGIA 

ATHENS, GEORGIA 30602-6273 

TELEPHONE: 706-542-3559 

INTERNET: bostrom@terry.uga.edu 

 

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148 LENOX PLACE 

ATHENS, GA 30606

TELEPHONE: 706-548-9185

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Education

Employment

Publications

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EDUCATION:

 

DATE

DEGREE/ CERTIFICATION

ORGANIZATION

CONCENTRATION

1972-1978

Ph.D.

University of Minnesota

Major: Management Information Systems
Minors: Management, Computer Science, Industrial Psychology

1967-1970

MS

State University of New York

Computer Science

1966-1969

MBA

Michigan State University

Production / Management Science

1962-1966

BA

Michigan State University

Major: Chemistry
Minor: Computer Science

 

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EMPLOYMENT:

UNIVERSITY OF GEORGIA

MIS DEPARTMENT

TERRY COLLEGE OF BUSINESS

ATHENS, GEORGIA

Summer 1988 to Present

 L. Edmund Rast Professor of Business. In the Fall of 1995, I became a chaired professor within the Terry College of Business.

My role at UGA is a full time academic role which includes the development of computer resources within the department to support research, teaching and service goals (1988-1995). I was also the Program Director for the department's Group Support Systems research project (1988-1996).

During 1997-1999, I was project director for the implementation of a new MBA program for PriceWaterhouseCoopers (PWC) consultants. I was in charge of development of program content (through my role as chair of MBA committee) and technical infrastructure to support the distance learning part of the program. I have used the new PWC program to implement a number of research projects on technology-supported learning. Technology supported learning is one of my major areas of research

My early efforts at UGA were directed toward redesigning MIS Ph.D. and MBA programs. Courses taught: Information Resource Management, Database Administration, Introduction to Management, Leader as a Facilitator, Team Development, Facilitation and Technology, and Doctoral Seminars. I have a large involvement in doctoral dissertation efforts and the MBA program.


Academic Website: www.terry.uga.edu/~rbostrom

 

AGDER COLLEGE

KRISTIANSAND, NORWAY

Summer 1996 to Present

Professor II of Management Information Systems

My part-time Professorship with Agder College is to help their faculty develop research skills. I go to Norway once or twice a year to work with faculty and students. My trips involve giving research and teaching seminars plus faculty mentoring. When not in Norway , I am a mentor and work on joint research projects.

 

INDIANA UNIVERSITY

OPERATIONS AND SYSTEMS MANAGEMENT DEPARTMENT

BLOOMINGTON, INDIANA

 

Fall 1977 to Spring 1988

Assistant Professor of Management Information Systems, Special Systems Consultant to the Director of Computing Services, Special Systems Consultant to the Treasurer, and Program Director of Computerized Collaborative Work Support Research Project

 

My time at Indiana University (IU) was devoted 20-90 percent to academic efforts and 80-10 percent to support the administrative (and to some extent academic) computing efforts at IU. My administrative role (50% time) during my first two years was to provide general consulting to the Director of Computing Services. My major effort during this time was a large action-research project that redesigned the Administrative Computing department. This included the installation of a new design (life-cycle) methodology, new organization and job designs, a new social support system, and a new leadership style.


From fall 1979 to fall 1983, I worked 80% time for the Treasurer's Office. My general role was to coordinate and plan all computer-based systems activity within the Treasurer's area. However, most of my energies were devoted to an action-research organizational design project involving the implementation of a large Human Resource Information System. I was project manager for this project (matrix organization, in charge of both user and system personnel).

Both of the major action-research projects outlined above utilized the Socio-Technical Systems Design Methodology. This methodology was at the center of my research interests at the time.

During the 1983-1986 school years, I was primarily on a full- time academic appointment (90%). I helped developed a collaborative work support lab which provided a number of computer-based support tools for a group. I developed a research program to investigate computerized collaborative work support.

During the 1987 school year, I was on a full-time academic appointment (100%). This was the first time I was 100% academic, which reflected my decision to excel as an academic professor. My role included academic duties within the School of Business and Program Director for the computerized collaborative work support research project.

Besides teaching, my efforts within the School of Business were directed toward developing an MIS option in our MBA program and a Ph.D. program in MIS. Courses taught (all graduate): Technology of Information Systems (This course is essentially a course in Database design/management). Management/Design of the MIS Department: A Socio-Technical Perspective; and MIS Design and Application (This is the final MIS course in the MBA program; students do an MIS project in a real environment); Introduction to MIS; and Doctoral Seminars. During my last few years, a large amount of my time was devoted to supporting doctoral dissertation efforts (9 dissertations chaired, 4 served as a member).

All IU assignments were 12-month appointments.

 

UNIVERSITY OF MINNESOTA

MANAGEMENT SCIENCE DEPARTMENT

MANAGEMENT INFORMATION SYSTEMS RESEARCH CENTER

MINNEAPOLIS, MINNESOTA

 

1972 to 1977

Research Assistant, Teaching Assistant (TA) and Instructor in the Extension Division

RESEARCH: As a research assistant I worked on a project whose objective was to determine the social and technical skills necessary for various MIS positions.

TEACHING: I developed and taught the following three graduate courses: File Processing and Data Structures, Introduction to Database Management (aimed at the practitioner -- includes a comparative analysis of major Database Management Systems) and a seminar entitled: MIS: A Socio-Technical Perspective.

 

FLORIDA ATLANTIC UNIVERSITY

COLLEGE OF SCIENCE

BOCA RATON, FLORIDA

 

1970 to 1972

Assistant Professor and Chairperson of Computing Systems Department

 

F.A.U. is an upper-division university, offering Bachelor and Masters degrees in most areas and Doctor degrees in a few . . . developed the Computer Systems curriculum (undergraduate aimed at producing system designers). . My efforts at F.A.U. were directed toward curriculum research and development and teaching; this, coupled with my administrative duties left me little time for anything else such as research and writing ... administrative duties consisted of the usual department chairman's duties, maintaining a budget; scheduling for a staff of three full-time, four part-time faculty, and a student population of 125 majors plus a large number of students taking services courses; etc. Courses taught: Assembly Language and Systems Programming, Computer Systems, File Organization Methods, Programming Languages, Simulation and Model Building, Operating Systems, Impacts of Information Systems, Information Processing Systems I, Systems Design Techniques, and Independent Study (specialized topics and projects for individual students).

 

STATE UNIVERSITY OF NEW YORK

AGRICULTURAL AND TECHNICAL COLLEGE

COBLESKILL, NEW YORK

 

1967 to 1970

Instructor, Assistant Professor and Department Chairman in the Data Processing Department

Cobleskill is a two-year college offering A.A.A. and A.A.S. degrees with the Data Processing Department offering the A.A.S. degree . . . my situation at Cobleskill was much the same as my situation at F.A.U. -- spent most of the time developing a terminal two-year program that would produce a competent programmer . . . supervising a staff of five full-time faculty and a student population of 150 majors . . . Courses taught: PL/I and RPG, Introduction to Data Processing, FORTRAN Programming, COBOL Programming, Assembler Programming, Introduction to Systems Programming, System Analysis and Design, Introduction to Operations Research, Advance Programming, Functional Wiring, Impacts of Computers on Society, and Special Projects.

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PUBLICATIONS:

A. PUBLISHED AND ACCEPTED PAPERS IN REFEREED JOURNALS, PROCEEDINGS AND BOOKS:

JOURNAL ARTICLES

           

1.      “A Meta-Theory for Understanding Information Systems within Socio-Technical Systems,” Journal of Management Information Systems (accepted for publication in 2008)( with S. Gupta & D. Thomas)

2.      “Vital Signs for Virtual Teams: A Five-Factor Model for Technology Adaptation Interventions,”, MIS Quartely, (accepted for publication in 2008) (with D. Thomas)

3.      “Technology-Mediated Learning: An Integrative Theoretical Model,”  Journal of the Association of Information Systems, (accepted for publication in 2008)(with S. Gupta)

4.      “End-User Training Methods: What we know, Need to know?” The Database for Advances in Information Systems, (accepted for publication in 2008) (with S. Gupta)

5.      “Peer-to-Peer Technology in Collaborative Learning Networks: Applications and Research Issues”, Journal of Knowledge and Learning 4(1), pg. 36-57, 2008 (with S. Gupta and J. Hill)

6.      Building Trust and Cooperation through Technology Adaptation in Virtual Teams: empirical field evidence.  Information Systems Management , 25(1): 45-56, 2008 (with D. Thomas)

7.       “Using Peer-to-Peer Technology for Collaborative Knowledge Management: Applications and Research Issues”, Knowledge Management Research and Practice, 4 (3), 2006, pg. 187-196 (with S. Gupta)

8.      “Making Knowledge Work Successful in Virtual Teams via Technology Facilitation,” Communications of the ACM,  November 2007, Vol. 50, No. 11, pg 85-90 (with D. Thomas and Marianne Gouge)

9.      “Theoretical Model for Investigating the impact of Knowledge Portals on Different Levels of Knowledge Processing, “ International Journal of Knowledge and Learning, 1(4), pg 287- 304, 2006 (with S. Gupta)

10.  “Expert’s Advice to Information Systems Doctoral Students” CAIS, Volume 12, 2004, pp. 469-478 (with C Van Slyke, J. Courtney, E. McLean, C. Synder, and R. Watson)

11.  “Workflow Management Systems  vs. ERP Systems: Differences, Commonalities, and Applications" submitted to the Special Issue on Workflow and E-business, Information Technology and Management Journal, 5, pp. 319-338, 2004 (with Jorge Cardoso and Amit Sheth)

12.  “An Examination of Managers’ Beliefs About Their Roles As Facilitators of Learning,”  Management Learning, 33(2), 2002, pp. 147-179 (with Andrea Ellinger)

13.  “Managers As Facilitators of Learning Organizations: A Rejoinder To Dirkx’s Invited Reaction”, Human Resource Development Quarterly, 11:4, Winter 2000, pp.403-409 (With Andrea Ellinger & Karen Watkins)

14.  “Managerial Coaching Behaviors in Learning Organizations,” The Journal of Management Development, 18:9, 1999, pp. 751-771 (with Andrea Ellinger)

15.  “Managers as Facilitators of Learning in Learning Organizations,” Human Resource Development Quarterly (Featured Article), 10:2, Summer 1999, pp.105-125 (with Andrea Ellinger & Karen Watkins)

16.  “Excellence in Client/Server Information System Implementations: Understanding the STS connection,” Management Decision, 37:3, March 1999, pp. 295-301 (with Bruce Kavan, M.T. O’Hara & E.C. Patterson)

17.  “Meeting Facilitation: Process Versus Content Interventions,” Journal of MIS, 15:4, Spring 1999, pp. 89-114 (with Shaila Miranda)

18.  “A Facilitator’s General Model for Managing Socioemotional Issues in Group Support Systems Meeting Environments”, Journal of MIS, 14:3, Winter 1997-98, pp. 23-44.

19.  “Rethinking End-User Training Strategy: Applying A Hierarchical Knowledge-Level Model,” Journal of End User Computing, Jan-March 1999, pp. 32-39 (with Maung Sein & Lorne Olfman)

20.  “Leveraging Diversity with Information Technology: Gender Attitude In Use of Group Support Systems,” Small Group Research, 28:1, Feb. 1997, pp: 29-71.

21.  "Group Development (I): A Review and Synthesis of Development Models," Group Decision  and Negotiation, 6.2, 1996, pp. 159-187(with Laku Chidambaram).

22.  "Group Development (II):  Implications for GSS Research and Practice," Group Decision and Negotiation, 6:3, 1997, pp. 231-254 (with Laku Chidambaram).

23.  “Facilitating Research With Group Support Systems,” Small Group Research, 127: 2, May 1996, pp. 179-214 (with Rob Anson, Jack Fellers, and Gigi Kelly).

24.  "Research Driven Facilitation: Training for Computer Supported Environments," Group Decision and Negotiation, 5, 1996, pp. 7-29 (with Vikki Clawson).

25.  "The Importance of Facilitator Role Behaviors:  Implications for Training Facilitators and Teachers to Use GSS," Journal of Teaching in International Business, 7:4, 1996, pp. 7-30 (with Vikki Clawson and Rick Watson).

26.  “Supporting Reengineering Using a Group Support System,” International Journal of Information Systems, 15:2, 1995, pp. 97-114 (with Rick Watson, Rita Walczuch, and Jim Day).

27.  "The Structuring of Creative Processes Using GSS:  A Framework for Research," Journal of MIS, 11:3, 1995, pp. 89-116 (with Murli Nagasundaram).

28.  "An Experiment Assessing Group Support Systems and Facilitator Effects on Meeting Outcomes," Management Science, 41:2, February 1995, pp. 189-208 (with Rob Anson and Bye Wynne).

29.  "The Effects of An Intrinsically Motivating Instructional Environment on Software Learning and Acceptance," Journal of Information Systems, 4, 1994, pp. 3-26 (with Sid Davis).

30.  "Perceptions of Facilitators of Keypad-Based Group Support Systems," Organizational Computing, 4 (2), 1994, pp. 103-125 (with Rick Watson, Mary Alexander, and Carol Pollard).

31.  "Organizational Designs for the Management of End-User Computing," Journal of Management Information Systems, 10:4, Spring 1994, pp. 183-206 (with Carol Brown).

32.  "The Impact of Group Support Systems on Group Conflict Management," Journal of Management Information Systems, Winter 1993-94, 10:3, pp. 63-95 (with Shaila Miranda).

33.  "Evaluation of Group Performance Over Time:  A Repeated Measures Study of GDSS Effects," Organizational Computing, 3:4, 1993 (with Laku Chidambaram).

34.  "Visual Ability as a Predictor of User Learning Success," International Journal of Man-Machine Studies, 39, 1993, pp. 599-620 (with Maung Sein, Lorne Olfman and Sid Davis).

35.  "The Role of the Facilitator in Computer Supported Meetings," Small Group Research, 24:4 (November 1993), pp. 547-565 (with Vikki Clawson and Rob Anson).

36.  "The Impact of Computer Interface and Training Methods in Novice Users Learning of Computer Systems," MIS Quarterly, 17:1 (March 1993), pp. 61-85 (with Sid Davis).

37.  "Learning Styles and End-User Training:  A First Step," MIS Quarterly, 17:1 (March 1993), pp. 118-120 (with Lorne Olfman and Maung Sein).

38.  "Adaptive Structuration Theory and Group Support Systems Use," Journal of Management Information Systems, 9:3, Winter 1992-93, pp. 45-69 (with Abhijit Gopal and Wayne Chin).

39.  "An Experimental Investigations of Computer Interface and Individual Characteristics in the Learning of Computer Systems," International Journal of Human-Computer Interaction, 4(2), 1992, pp. 143-172 (with Sid Davis).

40.  "Innovative Teaching Materials and Methods for Systems Analysis and Design," DATABASE, Vol. 23, No. 2, Spring 1992, pp. 7-12 (with Lorne Olfman).

41.  "End-User Software Training:  An Experimental Comparison of Methods to Enhance Motivation," Journal of Information Systems, 1, 1991, pp. 249-266 (with Lorne Olfman).

42.  "Enhancing Group Behavior with Keypad Based Group Support Systems," Human Resources Development Quarterly, 2:4, Winter 1991, pp. 333-353 (with R.T. Watson).

43.  "A Study of the Impact of Group Decision Support Systems on Group Development," Journal of Management Information Systems, 7:3, Winter 1990-91, pp. 7-25 (with Laku Chidambaram and Bye Wynne).

44.  "Choosing the Right Approach for End-User Computing Management," Information Executive, Fall 1990, pp. 30-33 (with Carol Brown).

45.  "The Importance of Learning Style in End-User Training," MIS Quarterly, Vol. 14, No. 1 (March 1990), pp. 101-119 (with Lorne Olfman and Maung Sein).

46.  "Comparing Representations with Relational and EER Models,” Communications of the ACM, Vol. 33, No. 2 (February 1990), pp. 126-138 (with Dinesh Batra and Jeff Hoffer).

47.  "Effective Management of End-User Computing:  A Total Organizational Perspective," Journal of Management Information Systems, Vol. 6, No. 2, Fall 1989, pp. 78-92 (with Carol Brown).

48.  "The Influence of Individual Differences in Determining the Effectiveness of Conceptual Models in Training Novice Users," Human-Computer Interaction, Vol. 4, 1989, pp. 197-229 (with Maung Sein).

49.  "Successful Application of Communication Techniques to Improve the Systems Development Process," Information and Management, Vol. 16, 1989, pp. 279-295.

50.  "A New Member of Your Management Team:  Collaborative Work Support Systems," Information Executive, Vol. 1, No. 1 (Fall 1988), pp. 43-46 (with Rob Anson).        

51.  "Recommendations for Designing End-User Software Training Methods," Office Knowledge Engineering, Vol. 2, No. 1 (1988), pp. 26-39 (with Lorne Olfman).

52.  "Training End Users to Compute:  Cognitive, Motivational and Social Issues," INFOR (Canadian Journal of Information Systems and Operations Research, Special Issue on End User Computing, Vol. 25, No. 3 (August 1987), pp. 236-255 (with Maung Sein and Lorne Olfman).  (Reprinted in R. Ryan Nelson (ed.), End-User Computing: Concepts, Issues and Applications, New York:  John Wiley & Sons, 1988, pp. 137-156).

53.  "Development of Computer-Based Information Systems:  A Communication Framework," DATABASE (Spring 1986), pp. 3-16 (with Patricia J. Guinan).

54.  "Development of Computer-Based Information Systems:  A Communication Perspective," Computer Personnel (Summer 1984).

55.  "Designing an Information System:  The Socio-Technical Approach," Cause/Effect, Vol. 6, No. 2 (March 1983), pp. 22-26.

56.  "Personality Characteristics of MIS Project Teams:  An Empirical Study and Action-Research Design," MIS Quarterly, Vol. 6, No. 4 (December 1982), pp. 43-60 (with Kate M. Kaiser).

  1. "MIS Problems and Failures: A Socio-Technical Perspective.  Part II - Solutions," MIS Quarterly, Vol. 1, No. 4 (December 1977), pp. 11-28 (with Steve Heinen).
  2. "MIS Problems and Failures:  A Socio-Technical Perspective.  Part I - The Causes," MIS Quarterly, Vol. 1, No. 3 (September 1977), pp. 17-32 (with Steve Heinen).

BOOKS-MONOGRAPHS

59.  Proceedings of Telecommuting 1996 [http://www.cba.uga.edu/tc96/proceedings.html] (edited  with Rick Watson).

60.  Proceedings of the Fourteenth International Conference on Information Systems, ACM:  New York, 1993 (Edited with Jan DeGross and Daniel Robey).

61.  Computer Augmented Teamwork:  A Guided Tour, Van Nostrand Reinhold, 1992 (Edited with Rick Watson and Susan Kinney).

  1. Use and Adaptation:  A Key-Pad Based Group Decision Support System, 3M Meeting Management Institute, Building A145-5N-01, P.O. Box 2963, Austin, TX 78769-2963, 1991 (with R.T. Watson, M. Alexander and C. Pollard).

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CONTRIBUTED CHAPTERS

1.      “Virtual Team Leader as Technology Facilitator: The Missing Role,”  In: Virtual Leadership. Hyderabad: Institute of Chartered Financial Analysts of India, 2008 (with D. Thomas)

2.      “E-collaboration Technologies Impact on Learning,” in Encyclopedia of E-Collaboration, Ned Knock (ed.), Idea Group, 2008, pp. 191-197. (with S. Gupta)

3.      “Developing training strategies with an HCI perspective,”  in Galletta, D. & Zhang P. (Eds.), Human-Computer Interaction in Management Information Systems, Vol. II, Ch. 10, M. E. Sharpe, Inc., 2006 (with Lorne Olfman & Maung Sein)

4.      “Implementing and Use of Collaboration Technology in e-Learning: The Case of a Joint University-Corporate MBA”, Implementing Collaboration Technologies in Industry: Case Examples and Lessons Learned,  Bjorn Eric Munkvold (ed.), Springer, London, 2002 (with Chris Kadlec and  Dominic Thomas)

5.      “Groupware,” in Group Processes and Group Counseling, S. Gladding (ed.), 1995 (with Richard Haynes and Rick Watson).

6.      “Data Integrity,” in Data Management: An Organizational Perspective, Rick Watson (author), John Wiley & Sons, New York, NY, 1995, pp. 470-502.

7.      “Data Administration,” in Data Management: An Organizational Perspective, Rick Watson (author), John Wiley & Sons, New York, NY, 1995, pp. 503-538.

8.      "Groupware:  Fragmentation to Integration," in Groupware in the 21st Century, Lloyd, P. (ed.), London, U.K., Adamantine, 1995, pp. 29-39 (with Rick Watson and Alan Dennis).

9.      "Group Facilitation and Group Support Systems," Group Support Systems:  New Perspectives, L.M. Jessup and J.S. Valacich (eds.), MacMillan:  New York, N.Y., 1993, pp. 146-168 (with Rob Anson and Vikki Clawson).

10.  "The Face-to-Face Electronic Meeting:  A Tutorial," Computer Augmented Teamwork:  A Guided Tour, Bostrom, R.P., Watson, R.T., and Kinney S. (eds.), Van Nostrand Reinhold, 1992, pp. 16-33 (with Rob Anson).

11.  "Computerized Collaborative Work Support at the University of Georgia," Computer Augmented Teamwork:  A Guided Tour, Bostrom, R.P., Watson, R.T., and Kinney, S. (ed.), Van Nostrand Reinhold, 1992, pp. 251-267 (with Rick Watson and David VanOver).

12.  "The Evolution of Questions in Successive Versions of an Expert System for Real Estate Disposition."  In Thomas W. Lauer, Eileen Peacock, and Arthur C. Graesser (eds.), Questions and Information Systems.  Hillsdale, NJ:  Erlbaum, 1992, pp. 63-84 (with Lipp, A., Nourse, H. and Watson, H.J.).

13.  "An Integrative Framework for Understanding Why GDSS is Successful," in Collaborative Work, Social Communications and Information Systems, R.K. Stamper, P. Kerola, R. Lee, and K. Lyytinen (eds.), Elsevier Science Publishers B.V. (North Holland), 1991, pp. 9-31 (with R. T. Watson).

14.  "An Experimental Investigation of the Role and Nature of Mental Models in the Learning of Desktop Systems," Desktop Information Technology:  Organizational Worklife in the 1990's, Kaiser, Kate M. and Oppeland, Hans J. (ed.), Elsevier/North Holland, Amsterdam, The Netherlands, 1990, pg. 253-276 (with Maung Sein).

15.  "The Effects of Training on Motivation to Use and Self-Reported Use of an Electronic Mail System," Human Factors in Information Systems, Vol. 2, Jane Carey (ed.), Ablex Publishing Company, Norwood, New Jersey, 1990 (with Lorne Olfman and Maung Sein). 

16.  "Promoting System Use Through Training," in Datapro Research Report:  Operations, McGraw Hill, Delran, NJ, May 1989, pg. E60-600-051-E60-600-056 (with Lorne Olfman).

17.  "Expert Systems Commentary," in Organization and Decision Theory, Ira Horowitz (ed.), Kluwer Academic, Boston, MA, 1990, pp. 277-288 (with Jack Fellers).

18.  "End-User Computing: A Research Framework for Investigating the Training/Learning Process" in Human Factors in Management Information Systems, Edited by Jane Carey, Norwood, NJ:  Ablex Human Factors Series, 1988, pp. 221-250 (with Lorne Olfman and Maung Sein).

PROCEEDING ARTICLES

1.      “A Meta Theory for understanding IS in Socio-technical Systems,” Hawaii International Conference on System Sciences, Big Island, Hawaii, 2008 (with S. Gupta & D. Thomas)  (Best paper in track)

2.      “Building Trust and Cooperation through Technology Adaptation in Virtual Teams: empirical field evidence.” January 2008, Proceedings of the Hawaii International Conference on Systems Sciences, Big Island, Hawaii.  (with Dominic Thomas)

3.      “The Role of a Shared Mental Model of Collaboration Technology in Facilitating Knowledge Work in Virtual Teams”, Proceedings of  the Hawaii International Conference on Systems Sciences, Big Island,  Hawaii, 2007 (with Dominic Thomas)

4.      “Using Technology to Fix Broken Trust in Virtual Teams: Lessons from Practicing Virtual Team Leaders”, Academy of Management Annual Meeting, Atlanta, Georgia, 2006 (with Dominic Thomas)

5.      “End-User Training: What we know, What we need to know?”, Proceedings of  SIGCPR MIS, ACM conference, Claremont, CA, 2006 (pg. 172-182) (with S. Gupta)

6.      “A research framework for collaborative e-learning in an end-user training context.”Proceedings of Americas Conference on Information Systems, Omaha, NE. pp. 544-552, 2005 (with S. Gupta)

7.      Thomas, Dominic; Robert P. Bostrom. July 2005. The Importance of the Shared Mental Model of Information and Communication Technology in Virtual Teams. Group Decision and Negotiation Annual Conference, Vienna, Austria.

8.      “The Importance of the Shared Mental Model of Information and Communication Technology in Virtual Teams.” Proceedings of Group Decision and Negotiation Annual Conference, Vienna, Austria, 2005

9.       “Virtual Team Leader as Technology Facilitator: the missing role,”  Proceedings of the Eighth Annual Conference of the Southern Association for Information Systems, 2005 (With Dominic Thomas)

10.  “Conceptual Model of Virtual Team Leader Actions for Better Technology Appropriation,”. Proceedings of the Tenth Annual Americas Conference on Information Systems. New York, NY. 843-849. (with Dominic Thomas)

11.     “Communication Media and Intersubjectivity in Small Groups," Americas Conference on Information Systems, New York, NY, 2004, pp. 1568-1577. (with Shaila Miranda & Leslie Albert)

12.  "Collaborative e-learning: Information Systems Research Directions," Americas Conference on Information Systems, New York, NY, 2004, pp. 3031-3039.  (with Saurabh Gupta)

13.   “E-Learning: Facilitating Learning through Technology," Americas Conference on Information Systems, New York, NY, 2003, pp. 3159-3164.

14.   “Knowledge Management and Peer-to-Peer Collaboration Technology: Key Issues and Research Challenges,” in  Proceedings of SAIS ‘2003 Conference. (with Saurabh Gupta)

15.  “A Best-Practice Based Model for Information Technology Learning Strategy Formulation”  in Proceedings of the ACM SIGCPR ‘2003 Conference. (with Maung Sein and Lorne Olfman)

16.   “Mutual learning and informing between academia and practice in ISD: A Learning Theory perspective,” In G. Harindranath, et al. (Eds.), New Perspectives on Information SystemsDevelopment: Theory, Methods and Practice [Proceedings of the ISD ‘2001 Conference] (Chapter 47). New York: Kluwer Academic/Plenum Publishers. (with Maung Sein and Lorne Olfman)

17.  “Training with a Business Focus: A best practice.” In Proceedings of the BITWORLD 2001 (CD-ROM.),  Sherif Kemal (ed.), June 2001, Cairo, Egypt. (with Maung Sein and Lorne Olfman)

18.  “Re-conceptualizing IT Training for the Workforce of The Future,” ACM SIGCPR Proceedings, April 1998 (with Maung Sein & Lorne Olfman).

19.  “Research in Creativity and GSS,” Accepted for Publication in Proceedings of Hawaii International Conference on Systems Science, January 1998 (with Muili Nagasundaran)

20.  “Meeting Facilitation: Process versus Content Interventions,” Proceedings of Hawaii International Conference on System Science, Vol. 2, January 1996, pp. 124-133 (with Shaila Miranda).

21.  “A Facilitator General Model for Managing Socio-Emotional Issues in Group Support Systems Environments,” Proceedings of Hawaii International Conference on System Science, January 1996, pp. 114-123 (with Gigi Kelly).

22.  “Research in Creativity and GSS,” Accepted for Publication in Proceedings of Hawaii International Conference on Systems Science, January 1998 (with Muili Nagasundaran)

23.  “Meeting Facilitation: Process versus Content Interventions,” Proceedings of Hawaii International Conference on System Science, Vol. 2, January 1996, pp. 124-133 (with Shaila Miranda).

24.  “A Facilitator General Model for Managing Socio-Emotional Issues in Group Support Systems Environments,” Proceedings of Hawaii International Conference on System Science, January 1996, pp. 114-123 (with Gigi Kelly).

25.  “Transforming a Lean CMC Medium into a Rich One: An Empirical Investigation in Small Groups,” Proceedings of International Conference on Information Systems, December 1996, pp. 265-277 (with W. Huang, K.K. Wei, R.T. Watson, L.H. Lim).

26.  “Characteristics of Effective GSS Facilitators,” Proceedings of 2nd Annual Americas Conference on Information Systems, 1996, pp. 431-433 (with Traci Carte, Monica Garfield, Vikki Clawson).

27.  “Structuring Creativity with GSS: An Experiment,” Proceedings of Association of Information Systems Conference, 1995, pp. 25-27 (with Murli Nagasundaram).

28.  “Facilitating the Socio-Emotional Dimension in Group Support Systems Environments,” Proceedings of Computer Personnel Research International Conference (April 1995) (with Gigi Kelly).

29.  "The Importance of Facilitator Role Behaviors in Different Group Support Systems Environments," Proceedings of Hawaii International Conference on Systems Science, (January 1995) (with Vikki Clawson).

30.  "The Structuring of Creative Processes:  Implications for GSS Research," Proceedings of Hawaii International Conference on System Science, January 1994 (with Murli Nagasundaram).

31.  "Evaluation of Generic Expert System for Corporate Real Estate Disposition," Proceedings of Hawaii International Conference on Systems Science, January 1994 (with Astrid Lipp, Hugh Nourse, Hugh Watson and Robert Gatewood).

32.  "Facilitation:  The Human Side of Groupware," Proceedings of Groupware 93, Morgan Kaufmann Publishers, pp. 208-224, August 1993 (with Vikki Clawson).

33.  "The Facilitation Role in Group Support Systems Environments," ACM SIGCPR Proceedings, April 1993, pp. 323-335 (with Vikki Clawson).

34.  "Application of Group Support Systems to Promote Creativity in Information Systems Organizations," Proceedings of 26th Annual Hawaii International Conference on Systems Science, IEEE Computer Society, January 1993 (with Jack Fellers).

35.  "The Impact of Group Support Systems on Group Conflict Management:  An Empirical Investigation," Proceedings of the 26th Annual Hawaii International Conference on Systems Science, IEEE Computer Society, January 1993 (with Shaila Miranda).

36.  "Using Group Support Systems to Facilitate the Research Process," Proceedings of the 25th Annual Hawaii International Conference on Systems Science, IEEE Computer Society, January 1992 (with Jack Fellers, Rob Anson, Laku Chidambaram).

37.  "Modeling the Process of GSS Use:  An Adaptive Structuration Perspective," Proceedings of the 25th Annual Hawaii International Conference on Systems Science, IEEE Computer Society, January 1992 (with Abhijit Gopal and Wayne Chin).

38.  "The Measurement of Job Characteristics of MIS Professionals," Proceedings of ACM SIGCPR, April 1991 (with Maung Sein).

39.  "A Knowledge Based System for Disposition of Corporate Real Estate," in Proceedings of American Real Estate Society, March 1990 (with Astrid Lipp, Hugh Nourse and Hugh Watson).

40.  "Georgia's End User Computing Research Center:  The Executive 2000 Project," Proceedings of the 23rd Annual Hawaii International Conference on System Sciences, IEEE Computer Society, Kona, HI, January 1990 (with Hugh Watson, Richard Huseman and Abhijit Gopal).

41.  "Identifying the Root Causes of Data and Systems Planning Problems:  An Application of the PLEXSYS Electronic Meeting Support System," Proceedings of the 23rd Annual Hawaii International Conference on Systems Sciences, IEEE Computer Society, Kona, HI, January 1990 (with Jeff Hoffer, Rob Anson and Steve Michalle).

42.  "An Empirical Investigation of the Impact of Computer Support on Group Development," forthcoming Proceedings of the 23rd Annual Hawaii International Conference on System Sciences, IEEE Computer Society, Kona, HI, January 1990 (with Laku Chidambaram and Bye Wynne).

43.  "An Experimental Investigation of the Role and Nature of Mental Models in the Learning of Desktop Systems," Proceedings of IFIP Conference on Desktop Information Technology, Cornell University, 1989 (with Maung Sein).

44.  "The Effects of Training on Motivation to Use and Self-reported Use of an Electronic Mail System," Proceedings of the Second Symposium on Human Factors in MIS, Sacramento, CA (February 1989) (with Lorne Olfman and Maung Sein).

45.  "A Contingency Model for the Management of End-User Computing:  Model Development and Exploratory Validation," Proceedings of the 22nd Annual Hawaii International Conference on System Sciences, The Institute of Electrical and Electronic Engineers (IEEE) Computer Society, Kona, HI (January 1989), pp. 70-77 (with Carol Brown).

46.  "EUC Training:  Comparison of Methods and the Role of Individual Differences," Proceedings of the 22nd Annual Hawaii International Conference on System Sciences, The Institute of Electrical and Electronic Engineers (IEEE) Computer Society, Kona, HI, 78-85.  (An earlier draft of this paper appears as Claremont Graduate School Information Science Applications Center Working Paper, WP-08-87) (with Lorne Olfman and Maung Sein).

47.  "A Comparison of User Performance Between the Relational and the Extended Entity Relationship Models in the Discovery Phase of Database Design," Proceedings of the Ninth International Conference on Information Systems (December 1988), pp. 295-307 (with Dinesh Batra and Jeff Hoffer).

48.  "An Exploratory Investigation of Critical Success Factors for Knowledge Acquisition in Expert Systems Development," Presented at the 1988 Conference on the Impact of Artificial Intelligence on Business and Industry, Denton, TX, October 1988 (with Jack W. Fellers and Bayard E. Wynne).

49.  "Collaborative Work Support Systems in an Electronic Classroom Environment," Invited paper to the Workshop on Collaborative Learning Classrooms, June 16-17, 1988, Institute for Advanced Computer Studies, The University of Maryland (with Rob Anson).

50.  "The Importance of Individual Differences in End-User Training:  The Case for Learning Style," Accepted for Publication in Proceedings of the 1988 ACM-SIGCPR International Conference on the Management of Information Systems Personnel, held in Washington, D.C., April 1988 (with Lorne Olfman and Maung K. Sein)."

51.  “Using Computerized Collaborative Work Support Systems to Improve the Logical Systems Design Process," Proceedings 1988 SIGCPR Conference, Elias Awad (Ed.), New York, ACM Press, 1988, pp. 98-108 (with Rob Anson).

52.  “The Influence of Training on Use of End-User Software,” Proceedings of the Conference on Office Information Systems, ACM, Palo Alto, CA, pp. 110-117.  (An earlier draft of this paper appears as Claremont Graduate School Information Science Applications Center Working Paper, WP-07-87) (with Lorne Olfman).

53.  "Conceptual Models in Training Novice Users," in H.J. Bullinger and B. Shackel (Eds.), Human-Computer Interaction -- INTERACT '87, Elsevier Science Publishers B.V. and International Federation of Information Processing (IFIP), Stuttgart, West Germany, pp. 861-867 (with Maung Sein and Lorne Olfman).

54.  "Decision Laboratory:  An Innovative Computer Application" in Proceedings of National Symposium on Information Technology as a Resource to Health and Disability Professionals, April 1987, pp. 1-14 (with Pat Harvey)

55.  "Managing Expert Systems Projects: Factors Critical for Successful Implementation" in Proceedings of the 1987 ACM-SIGBDP-SIGCPR Conference:  The Rising Tide of Business Expert Systems, ACM:  NY, NY, March 1987 (with Dave Dibble).

56.  "Some New Factors Influencing Information Satisfaction:  Implications for Systems Professionals" in Proceedings of the 1986 ACM-SIGCPR International Conference, held in Calgary, Canada, October 1986 (with Kailash Joshi and Bill Perkins).

57.  "Training for End-User Computing:  Are Basic Abilities Enough for Learning?" in Proceedings of the 1986 ACM-SIGCPR International   Conference, held in Calgary, Canada, October 1986 (with Lorne Olfman and Maung Sein).

58.  "Supervision in MIS:  A Call for Research" in Proceedings of the Twentieth Annual Computer Personnel Research Conference.  Edited by Elias M. Awad. New York:  ACM, fall 1983 (with Nick Hopkins).

59.  "Achieving Excellence in Communication:  A Key to Developing Complete, Accurate and Shared Information Requirements" in Proceedings of the Twentieth Annual Computer Personnel Research Conference.  Edited by Elias M. Awad.  New York:  ACM, fall 1983.

60.  "Getting the Requirements Right:  A Communication Perspective” in Proceedings of the National AIDS Conference, held in San Francisco, California, 1982 (with Barry Thomas).

61.  "Personality Difference Within System Project Teams:  Implications for Designing Solving Centers" in Proceedings of the Eighteenth Annual Computer Personnel Research Conference.  Edited by Elias M. Awad, New York:  ACM, 1981, pp. 248-285 (with Kate M. Kaiser).

62.  "A Comparison of Structured Design Methodologies for Logical System Design" in Proceedings of the National AIDS Conference, held in Las Vegas, Nevada, 1980 (with Peter Nault).

63.  "Role Conflict and Ambiguity:  Critical Variables in the MIS User-Designer Relationship" in Proceedings of the Seventeenth Annual Computer Personnel Research Conference.  Edited by Elias M. Awad, New York:  ACM, 1980, pp. 88-115.

64.  "An MIS Metaframework" in Proceedings of the Tenth Annual AIDS Conference, October 1978, Volume 1, pp. 164-166.

65.  "Organizational Development:  Its Relationship to MIS" in Proceedings of the Fifth Annual Midwest AIDS Conference, May 10-11, 1974, (with Steve Heinen).

66.  "Demand for MIS Graduates" in Proceedings of the 1973 Midwest AIDS Conference, May 1973, pp. T11-T14 (with Robert M. Henry and James F. LaSalle).

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B. NON-REFEREED JOURNAL ARTICLES

1. "The 16 Dimensions of Effective Facilitation," in Arthur Andersen's Business Systems Consulting Facilitation Newsletter, Fall 1992, pp. 5-6.

2. Associate Editor for the Newsletter Groupware Report, 1992-95, authored numerous articles in addition to regular column on facilitation.

3. I write approximately three to four articles (around 1,500 words) a year for other newsletters in MIS and Leadership areas. This is done to reach the practitioner communities.

C. SUBMITTED PAPERS:

  1. Gupta, S., & Bostrom, R. P., Longitudinal investigation of Collaborative E-Learning in an End-User Training Context, Submitted to ISR Quarterly, Dec 2008

D. PRESENTED PAPERS AND NON-REFEREED JOURNAL AND PROCEEDINGS PAPERS:

1. "A Socio-Technical Perspective on MIS Implementation." Paper presented at the ORSA/TIMS National Conference, held in Colorado Springs, Colorado, November 1980, 64 pages.

E. BOOKS AND PAPERS IN PROCESS:

1.      Gupta, S, Bostrom R. P.  & Huber, M. Individual Differences and End-User Training: An investigation

2.      “Designing Meeting Agendas” to be submitted to Group Facilitation Journal by Summer 2007 (with Rob Anson)

3.      “Power of Leadership Perspectives” to be submitted to top management practitioner journal..  This paper will take our research on perceptual positions, from our study of managers who successfully facilitate learning, and cast into to set of management guidelines (with Vikki Clawson and Andrea Ellinger)

4.      "Outcome-Directing Thinking:  Key to High Performance,” To be submitted to Practitioner Journal (with Vikki Clawson).

5.      Book on Outcome-Directed Thinking.

6.      Book on Facilitating and teaching in Electronic Environments.

F. WORKING PAPERS (includes only those not developed into publications):

1. "Guidelines for Knowledge Acquisition and Expert Systems Development," IRMIS Research Report, Institute for Research on the Management of Information Systems, Indiana University, January 1988 (with Jack W. Fellers and Bayard E. Wynne).

2. "Negotiation Support Systems: Computer Support of Mediated Conflict Resolution," Indiana University, IRMIS Working Paper, 1987 (with Rob Anson and Towfik Jelassi).

3. "Tailoring First Line Supervision For Effective MRP," Working Paper, Division of Research, School of Business, Indiana University, Bloomington, Indiana, 1981 (with Kevin Anderson and Thomas E. Vollmann).

4. "An STS Initial Field Site Scanning: Systems Maintenance Group," Working Paper, Center for Quality of Working Life, University of California at Los Angeles, 1976 (with Tom Denan, Derrick Dewhurst, Larry Muller, Paul Lepene, and Marina Monteroni).

5. "Notes on Data and Storage Structures" in Readings for Data Structures and File Processing. Edited by Robert P. Bostrom and Gordon Everest, Minneapolis, Minnesota: The University of Minnesota, 1973.

PROFESSIONAL MEMBERSHIPS AND SERVICE:

 

MEMBERSHIPS

Association for Computing Machinery (a number of special interest groups)

            Association for Information Systems

            International Association of Facilitator

Institute of Noetic Scienc

PROFESSIONAL SERVICE (Major Efforts)

Program Co-Chair, Telecommuting (1996)

Associate Editor, MIS Quarterly (1990-1993)

Member of  International Conference on Information Systems Executive Committee (1992-1994)

Program Co-chairperson for 1993 International Conference on Information Systems

Program Committee for 1989, 1991, and 1992 International Conference on Information Systems

Chairperson ACM Conference "End-User Computing:  The Changing Role of the Systems Professional and End-User," The University of Minnesota, October 1985

Chairperson of special interest group on Computer Personnel Research, ACM, 1985

Program Chairperson for Local DPMA Conference, May 1985

Referee for:  MIS Quarterly, Information Systems Research, Management Science, Computing  Surveys, Communications of the ACM, Decision Sciences, and various conference proceedings (e.g., ICIS, AIS, HICSS, SIGCPR, etc.)

Book Reviews for a number of publishers

Outside evaluator for twenty-seven MIS Faculty promotions and twelve doctoral dissertations

Grant reviews for Natural Sciences and Engineering Research Council of Canada

 

 

 RESEARCH GRANTS

Advance Practices Grant from Society for Information Management, 1998 ($50,000)

3M Meeting Management Institute, 1990 ($27,350)

Institute for Research on the Management of Information Systems, Indiana University, 1986 ($8000)

Institute for Research on the Management of Information Systems, Indiana University 1985 ($4500)

Association of Computing Machinery, 1984 ($1500)

 

 

Invited Presentations to AACSB Advanced MIS Faculty Development Institute. 1985, 1986, 1987, 1988, 1989, 1990, and 1991.

 Consulting:

 

For the last 40 years, I have been President of my own consulting and training firm (see http://www.negia.net/~bostrom/bhome.htm).  For three years (1982-85), I was a partner in a Chicago-based management-training firm.  My training efforts have focused on providing workshops to IS professionals and general management.  Training efforts in last ten years have focused on meeting facilitation (traditional and electronic meetings), leadership, and team development.  I train on the average of 10-15 days a year.  My consulting efforts have focused on helping both public and private organizations to utilize computer technology more effectively. Many of these efforts support and benefit from my teaching and research efforts

 

 REFERENCES WILL BE FURNISHED UPON REQUEST

 

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