Areas of Interest

Data Analysis & Research Methods

Motivation

The IS field is particularly well suited to aid both scholars and practitioners in approaches to data analysis.

Methods/Data

Our group is exploring the boundaries of statistical data analysis, social network analysis, qualitative data analysis, mixed methods approaches, and computational social science.

Sample Papers

  • Gaskin, J., Berente, N., Lyytinen, K., Yoo, Y. , . Toward Generalizable Sociomaterial Inquiry: A Computational Approach for ‘Zooming In & Out’ of Sociomaterial Routines. MIS Quarterly, 38 (3).
  • Goodhue, D., Lewis, W., Thompson, R. , . Does PLS Have Advantages For Small Sample Size or Non-Normal Data?. MIS Quarterly, 36 (3): 891–1001.
  • Goodhue, D., Lewis, W., Thompson, R. , . Comparing PLS to Regression and LISREL: A Response to Marcoulides, Chin and Saunders. MIS Quarterly, 36 (3): 703–716.
  • Berente, N. T., Gal, U., Hansen, S. , . Ethical Implications of Social Stratification in Information Systems Research. Information Systems Journal, 21 (4).
  • Goodhue, D. L., Lewis, W., Thompson, R. , . Research note—Statistical power in analyzing interaction effects: Questioning the advantage of PLS with product indicators. Information Systems Research, 18 (2): 211–227.
  • Boudreau, M.-C., Gefen, D., Straub, D. , . Validation in IS Research: A State-of-the-Art Assessment. MIS Quarterly.

Digital Innovation Platforms & Infrastructure

Motivation

Any form of contemporary innovation is enabled by a multiple digital ecologies that enable this innovation. Those ecologies involve diverse technological and knowledge resources that bring about some of society's biggest changes.

Methods/Data

We study digital innovation platforms and sociotechnical infrastructures that enable innovation from a variety of angles. We focus on a variety of contexts—from computational science and cyberinfrastructure, to the automotive industry, to knowledge management across a variety of industries. In particular we are interested in the relationship between digital technologies and industrial organization through a lens of modularity.

Sample Papers

  • Lee, J., Berente, N. , . The Era of Incremental Change in the Technology Innovation Life Cycle: An Analysis of the Automotive Emission Control Industry. Research Policy, 42 (8).
  • Lee, J., Berente, N. , . Digital Innovation and the Division of Innovative Labor: A Dual‐hierarchy View of Complex Product Architectures. Organization Science, 23 (5): 1428–1447.
  • Tiwana, A., Konsynski, B., Bush, A. , . Platform Evolution: Coevolution of Platform Architecture, Governance, and Environmental Dynamics. Information Systems Research, 21 (4): 675–687.
  • Tiwana, A. , . Does Interfirm Modularity Complement Ignorance? A Field Study of Software Outsourcing Alliances. Strategic Management Journal, 29 (11): 1241–1252.
  • Tiwana, A. , . Does Technological Modularity Substitute for Control? A Study of Alliance Performance in Software Outsourcing. Strategic Management Journal, 29 (7): 769–780.

Energy Informatics

Motivation

Energy Informatics is founded on the recognition that flow networks, in their various forms, are the major suppliers and consumers of energy. The efficiency of flow networks can be improved by collecting and analyzing appropriate information to optimize their performance.

Methods/Data

Use of data from sensor networks and other sources to analyze energy systems, optimize their efficiency, and thus improve overall energy consumption or production.

Sample Papers

  • vom Brocke, J., Seidel, S., Loos, P., Watson, R. T. , . Green IS – Information Systems for Environmental Sustainability. Business & Information Systems Engineering, 4 (1): 47–47.
  • Watson, R. T., Corbett, J., Boudreau, M.-C., Webster, J. , . An information strategy for environmental sustainability. Communications of the ACM, 55 (7): 28–30.
  • Watson, R. T., Boudreau, M.-C. , . Energy Informatics. Athens, GA: Green ePress. Available from Amazon (Kindle format). Graphics (pdf).
  • Watson, R. T., Boudreau, M.-C., Chen, A. J. W. , . Information Systems and Environmentally Sustainable Development: Energy Informatics and New Directions for the IS community. MIS Quarterly, 34 (1): 23–38.
  • Watson, R. T., Boudreau, M.-C., Li, S., Levis, J. , . Telematics at UPS: En route to Energy Informatics. MIS Quarterly Executive, 9 (1): 1–11.

Enterprise Information Systems

Motivation

Enterprise information systems such as ERP, CRM, and PLM are the biggest IS investments for most organizations.

Methods/Data

We engage in intensive field-work to explore the organizational ramifications of enterprise information systems.

Sample Papers

  • Berente, N., Yoo, Y. , . Institutional Contradictions and Loose Coupling: Post‐Implementation of NASA’s Enterprise Information System. Information Systems Research, 23 (2): 376–396.
  • Berente, N., Yoo, Y. , . Dressage, control, and enterprise systems: the case of NASA’s Full Cost initiative. European Journal of Information Systems, 19 (1): 21–34.
  • Goodhue, D., Chen, D., Boudreau, M.-C. , . Addressing business agility challenges with enterprise systems. MIS Quarterly Executive, 8 (2): 73–88.
  • Boudreau, M. -C., Robey, D. , . Enacting Integrated Information Technology: A Human Agency Perspective. Organization Science.
  • Gattiker, T. F., Goodhue, D. L. , . What happens after ERP implementation: understanding the impact of interdependence and differentiation on plant-level outcomes. MIS Quarterly, 559–585.
  • Gattiker, T. F., Goodhue, D. L. , . Understanding the local-level costs and benefits of ERP through organizational information processing theory. Information & Management, 41 (4): 431–443.

Healthcare IS

Motivation

Information systems are revolutionizing healthcare and UGA MIS researchers have partnered with some of the nation’s top healthcare providers to study the different ways that IS affects healthcare outcomes.

Methods/Data

We combine a variety of approaches including quantitative survey-based and qualitative interview-based research, as well as intensive use of observation and analysis of secondary data.

Sample Papers

  • Smith, H. A., Watson, R. T. , . Restructuring Information Systems following the divestiture of Carestream Health. MIS Quarterly Executive, 12 (3): 167–177.
  • Claggett, J. L., Watson, R. T., Boudreau, M.-C. , . Greenway Medical Technologies : The Pace-Setting David of Electronic Health Records. Communications of AISA, 29 (1).
  • Serrano, C., Karahanna, E. ` , . An Innovation Ahead of Its Time: Understanding the Factors Influencing the Acceptance of Walk-In Telemedicine Clinics. New Technologies for Advancing Healthcare and Clinical Practices, 326–346.
  • Serrano, C. I., Karahanna, E , . An exploratory study of patient acceptance of walk-in telemedicine services for minor conditions. International Journal of Healthcare Information Systems and Informatics (IJHISI),, 4 (4): 37–56.
  • Abraham, D. C., Watson, R. T., Boudreau, M.-C. , . Ubiquitous access: On the frontlines of patient care and safety. Communications of the ACM, 51 (6): 95–99.
  • Garfield, M. J., Watson, R. T. , . Four case studies in state-supported telemedicine initiatives. Telemedicine Journal and e-Health, 9 (2): 193–202.

IS Adoption & Use

Motivation

A persistent challenge associated with information systems involves whether they will get adopted and used effectively to their full potential so that anticipated benefits are realized.

Methods/Data

We explore the factors that drive the acceptance, resistance, and use of IS by people both in organizational contexts as well as for personal purposes (e.g., e-commerce). We also dig into whether an IS fits with the organizational tasks it is intended to support using a theoretical lens of "task-technology fit."

Sample Papers

  • Polites, G., Karahanna, E. , . The Embeddedness of IS Habits in Organizational Routines: Development and Disruption. MIS Quarterly, 37 (1): 221–246.
  • Liu, B., Goodhue, D. , . Two Worlds of Trust for Potential E-commerce Users:  Humans as Cognitive Misers. Information Systems Research, 23 (4): 1246–1262.
  • Polites, G., Karahanna, E. , . Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance. MIS Quarterly, 36 (1): 21–42.
  • Choudhury, V., Karahanna, E. , . The Relative Advantage of Electronic Channels: A Multi-Dimensional View. MIS Quarterly, 32 (1): 179–200.
  • Karahanna, E. , . Reconceptualizing compatibility beliefs in technology acceptance research. MIS Quarterly, 781–804.
  • Srite, M., Karahanna, E. , . The Role of Espoused National Cultural Values in Technology Acceptance. MIS Quarterly, 30 (3): 679–704.
  • Goodhue, D. L. , . Task-technology fit. Human-computer interaction and management information systems: applications. New York: Sharpe, 184–204.
  • Gefen, D., Karahanna, E., Straub, D. W. , . Trust and TAM in Online Shopping: An Integrated Model. MIS Quarterly, 27 (1): 51–90.
  • Karahanna, E., Straub, D. W., Chervany, N. L. , . Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs. MIS Quarterly, 23 (2): 183–213.
  • Straub, D. W., Limayem, M., Karahanna, E. , . Measuring System Usage: Implications for IS Theory Testing. Management Science, 41 (8): 1328–1342.
  • Goodhue, D. L., Thompson, R. L. , . Task-technology fit and individual performance. MIS Quarterly, 213–236.

IS Design & Development

Motivation

The design and development of information systems is an incredibly complex endeavor rife with numerous pitfalls.

Methods/Data

We study actual system development in and between organizations from an organizational perspective, but also from a technical standpoint.

Sample Papers

  • Tiwana, A. , . Novelty-Knowledge Alignment: A Theory of Design Convergence in Systems Development. Journal of Management Information Systems, 29 (1): 13–50.
  • Smith, H. A., Watson, R. T., Sullivan, P. , . Delivering Effective Enterprise Architecture at Chubb Insurance: A Case Study. MIS Quarterly Executive.
  • Liu, Q., Karahanna, E., Watson, R. T. , . Unveiling user-generated content: designing websites to best present customer reviews. Business Horizons, 54: 231–240.
  • Tiwana, A. , . Systems Development Ambidexterity: Explaining the Complementary and Substitutive Roles of Formal and Informal Controls. Journal of Management Information Systems.
  • Tiwana, A. , . Knowledge-Governance Fit in Systems Development Projects. Information Systems Research, 20 (2): 180–197.
  • Tiwana, A. , . Impact of Classes of Development Coordination Tools on Software Development Performance. ACM Transactions On Software Engineering & Methodology, 17 (2): 1–47.
  • Watson, R. T., Boudreau, M.-C., York, P., Greiner, M., Wynn, D. , . The business of open source. Communications of the ACM, 51 (4): 41–46.
  • Junglas, I. A., Watson, R. T. , . Location-based services. Communications of the ACM, 51 (3): 65–69.
  • Loiacono, E. T., Watson, R. T., Goodhue, D. L. , . WebQual: an instrument for consumer evaluation of web sites. International Journal of Electronic Commerce. International Journal of Electronic Commerce, 11 (3): 51–87.
  • Tiwana, A. , . Expertise integration and creativity in information systems development. Journal of Management Information Systems, 22 (1): 13–43.

IS Leadership & Strategy

Motivation

Information systems are essential to setting contemporary strategy—information systems reshape traditional industries, enable novel business models, and allow for unprecedented levels of productivity.

Methods/Data

We take a variety of approaches to understand strategic implications of IS and investigate appropriate IS governance and leadership approaches. Since the consulting field is so important to IS leadership, we also explore a variety of leadership issues associated with consultants.

Sample Papers

  • Karahanna, E., Preston, D. , . The Effect of Social Capital of the Relationship between the CIO and Top Management Team on Firm Performance. Journal of Management Information Systems, 30 (1): 15–55.
  • Williams, C., Karahanna, E. , . Causal Explanation in the Coordinating Process: A Critical Realist Case Study of Federated IT Governance Structures. MIS Quarterly, 37 (3): 933–964.
  • Dawson, G., Watson, R. T., Boudreau, M.-C. , . Information Asymmetry in IS Consulting: Towards a Theory of Relationships Constraints. Journal of Management Information Systems.
  • Berente, N., Hansen, S., Pike, J., Bateman, P. J. , . Arguing the Value of Virtual Worlds: Patterns of Discursive Sensemaking of an Innovative Technological Environment. MIS Quarterly, 35 (3): 685–709.
  • Tiwana, A., Konsynski, B. , . Complementarities between Organizational IT Architecture and Governance Structure. Information Systems Research, 21 (2): 288–304.
  • Preston, D., Karahanna, E. , . Antecedents of IS Strategic Alignment: A Nomological Network. Information Systems Research, 20 (2): 159–179.
  • Tiwana, A. , . Do Bridging Ties Complement Strong Ties? An Empirical Examination of Alliance Ambidexterity. Strategic Management Journal, 29 (3): 251–272.
  • Piccoli, G., Watson, R. T. , . Profit from customer data by identifying strategic opportunities and adopting the “born digital” approach. MIS Quarterly Executive, 7 (3): 113–122.
  • Tiwana, A., Keil, M. , . Does Peripheral Knowledge Complement Control? A Study of Technology Outsourcing Alliances. Strategic Management Journal, 28 (6): 623–634.
  • Karahanna, E., Watson, R. T. , . Information systems leadership. Engineering Management, IEEE Transactions on, 53 (2): 171–176.