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Machine Setup Request Form

To use this automated request process, the computer must be on campus and tagged with a UGA control number. Please call Property Control at 706.542.6988 to request identification tags for new equipment or to replace missing tags. We will not service untagged equipment.

Properly completed requests are entered into the system and processed in the order they are received. If you are buying a new machine, you will see a faster response if you have purchased the Terry Standard Desktop or Laptop. Please note that rebuilds of existing machines usually take longer to process.

* Required fields are asterisked.

  User Information

* First Name
* Last Name
* Email address
Department   Faculty  
Staff
PhD
* Building
* Office Room Number
* Office Phone
If for new employee, start/arrival date:

 

  Computer Information

* Location of machine:
* UGA Control number (six-digit ID number on silver barcode):
* Is this a Terry standard-configuration machine purchased from Dell?:   Yes      No
* Is this a laptop or desktop computer? Desktop   Laptop  
If not a Dell Terry standard, please give the computer brand (e.g., Dell, HP, etc):
If not a Dell Terry standard, please give the computer model number (e.g., Optiplex GX1):
Brand new (still in box) computer
Used/ inherited computer
Upgrade of current machine
If inherited, who previously used this machine?
Will this computer be used off-campus?   Yes      No

 

  Peripherals

What peripherals will you use with this machine? Please check all that apply:

 

Networked printers: Please indicate each specific printer's brand and model (e.g., HP 4000N) and office where printer is located.
Printer: Location:
 
 
 
  Local Printer. Specific printer brand and model (e.g., HP 4000N):
  Scanner. Specific brand and model (e.g., HP Scanjet ADF):
  PDA (e.g., Palm Pilot V)  
  External CD drive  
  External Zip drive  
  External floppy drive  
  Docking station  
  Other:  

 

  Email Information

What email client(s) should be installed and configured?

 

  Netscape Messenger
  Outlook
  Outlook Express
  Lotus Notes
  Other:

 

  Standard Software Applications:

The following software will be installed as part of our standard service package. All licenses are provided by the Terry College of Business.


  • Microsoft Windows XP Professional SP2
  • Novell Netware Client 4.90
  • F-Secure Antivirus 5.42
  • Microsoft Office 2003 Professional SP1 (Word, Excel, PowerPoint, Access, Outlook)
  • Internet Explorer 6.0
  • Adobe Acrobat 6.0.3 Standard
  • UGA Internet Kit (Hummingbird for IMS, SSH, WSFTP)
  • WinZip 9.0
  • Real Player 10.5
  • Windows Media Player 10.0
  • Quicktime 6.5
  • Shockwave/Flash plug-ins
  • Java 1.4x
  • PowerDVD Player
  • Roxio EZ CD Creator 5

 

  Optional Software Applications

The following software applications are not included as part of our standard service package and will not be installed unless specifically requested. All licenses are provided by Terry College of Business.

 

  Microsoft FrontPage
  Microsoft Visual Studio
  Lotus Notes
  Chapura Pocket Mirror (Palm/ Outlook synchronization)
  Netscape 7.2 Browser

 

  License-required Software Applications

We will install the following applications if the software license and software is provided to us when we pick up the machine to be serviced:

 

  Microsoft Project 2003
  Microsoft Visio 2003
  Macromedia Dreamweaver
  Corel WordPerfect
  Adobe Photoshop
  Filemaker Pro
  SAS
  SPSS
  Stata 7
  Bstat
  Lisrel
  EzSyncPro (Palm/ Lotus Notes synchronization)
  Other:

 

  Internet Preferences

Do you use Internet Explorer to browse the web? Yes   No
Do you use Netscape Navigator to browse the web? Yes   No

 

  Data Storage

Please note that the HelpDesk does not maintain backups of your disk space—it is your responsibility to keep backups of any files that you consider important. We highly recommend that all users store data in their home directory on the network (the N:\ drive).

This network drive is backed up every night; it is an easy way to save an extra, separate copy of mission-critical data. Please note that the N:\ drive is only accessible via a Novell account.

Please backup all data to the N:\ drive before we pick up the machine for service. This includes data stored on your desktop, in My Documents, and the C: drive. We will make a full backup of your machine, but it is a good idea to have your own additional backup in the case of an unexpected event such as data corruption.

If you need assistance locating where your data is stored, please call the HelpDesk at 542.6799.

 

  Additional Comments

Please take a few moments to inform us of any concerns you may have about the set-up process for your computer:

 


  Before You Submit This Request

Please review all information you have submitted via this form to ensure its accuracy. Completed forms are entered into the system and processed in the order they are received. If you have any questions about completing this form, please call the HelpDesk at 542.6799.

 
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Monday, Oct 13, 2008 :: 9:35:12 PM