Executive Programs

Business Analysis Certificate Program

Business Process Analysis

Program Overview

Well-crafted processes are essential for the success of every business function. These processes can serve as the basis for:

  • Reengineering
  • Creating workflows
  • Automation
  • Organizational design
  • Training
  • Defining metrics
  • Quality management
Terry College Executive Programs Business Process Analysis illustration

This curriculum equips the attendee with the approach, knowledge and skills necessary to develop effective business processes. Materials include a comprehensive field manual.

This course will provide you with 10.5 Continuing Education Units, 105 PMI PDUs and 105 IIBA Training Hours.

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Who should attend?

The training was of stellar quality and was very well-received by the students. Some of Georgia Pacific's most successful performers were those who mastered the techniques they taught.

Former Director of IT Training
Georgia Pacific Corporation
  • Business professionals working on process improvement efforts
  • Analysts assigned to projects to partially or fully automate business workflows and processes
  • Internal and external consultants
  • Business analysts who need to define process requirements for RFPs
  • Operational analysts
  • Those who are, or aspire to become, lead analysts, business architects, enterprise portfolio managers, enterprise architects, or change agents

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How will this benefit you and your organization?

Graduates will be prepared to:

  • Deliver processes that work effectively across the enterprise.
  • Design processes that:
    • Leverage what has worked well at the organization in the past.
    • Capitalize on new opportunities
    • Are optimized to reduce duplicate work and wasted effort.
    • Can be measured and contribute to achieving quality goals.
  • Select proposed solutions that best meet requirements and fulfill business intentions.
  • Receive a Certificate in Business Process Analysis.
  • Proceed to the next level of the curriculum: Business Analysis Leadership.

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What topics are covered?

This curriculum equips analysts to:

  • Work on business projects that have a process focus (approximately 90% of all projects).
  • Work on projects which may or may not use automation as part of the solution.
  • Apply a structured, intellectually managable approach to their work in process modeling and other areas.
  • Facilitate sessions to create optimized solutions through the use of process models.
  • Communicate effectively with clients about needs and requirements.
  • Define metrics and quality measurements.
  • Develop business use cases and transition to design.
  • Understand a variety of uses for process models.

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Duration and Costs?

  • Duration: 15 Days
  • Cost: $9,750

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Course Summaries

View Syllabus Adobe Acrobat icon (PDF | 108 KB)

Week 1
Course Description Length
Business Analyst Roles & Responsibilities Understand the critical role played by the business analyst in today's organization. Includes the premises, disciplines and mindset required to successfully serve the needs of the organization. 1 day
Defining Projects & Business Cases
High level		 Learn how to set the foundation for a successful project. Covers the development and use of project charter documents to garner commitment from sponsors and other stakeholders. 2 days
Business Process Modeling: Documenting the
As-Is		 Learn the techniques to discover and document an organization's business processes, identify obstacles and opportunities for improvement, and enhance communication among team members. 2 days
Week 2
Course Description Length
Facilitating Business Process Modeling: As-Is Learn how to derive consensus among a variety of participants that represent multiple and potentially conflicting perspectives and needs. Apply this highly-efficient approach to conducting meetings while documenting the current state of an organization's processes. 3 days
Business Process Analysis: Optimizing the To-Be Learn to use a structured and intellectually manageable approach to process analysis so that new processes leverage the past, capitalize on new opportunities and are optimized for the desired business results. 2 days
Week 3
Course Description Length
Facilitating Business Process Analysis: To-Be Apply techniques to bring a group to informed consensus as part of the process of defining the future state of the organization's business processes. 2 days
Business Use Cases & Transitioning to Design Learn to effectively communicate project requirements and transition work to design by applying business use cases. 2 days
Business Use Cases & Transitioning to Design Applications of Process Models Recognize how process models can be used in a variety of applications, including: business process management, designing workflows, automation, organizational design, training, and defining metrics and quality assessment. 1 day

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Registration Options

Date Location Registration More Info
October – December 2008
Week 1: Oct 6 -10, 2008
Week 2: November 3 - 7, 2008
Week 3: December 1 -5, 2008		 Atlanta Register now Overview
January – March 2009
Week 1: January 26 - 30, 2009
Week 2: February 23 -27, 2009
Week 3: March 23 - 27, 2009		 Atlanta Register now Overview
October – December 2009
Week 1: October 12 - 16, 2009
Week 2: November 9 - 13, 2009
Week 3: December 7 - 11, 2009		 Atlanta Register soon Overview
February – March 2010
Week 1: February 1 - 5, 2010
Week 2: February 22 - 26, 2010
Week 3: March 22 - 26, 2010		 Atlanta Register soon Overview
October – December 2010
Week 1: October 4 - 8, 2010
Week 2: November 8 - 12, 2010
Week 3: December 6 - 10, 2010		 Atlanta Register soon Overview

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CONTACT INFORMATION

Office of Executive Programs
Terry College of Business
University of Georgia
Executive Education Center
in Atlanta
One Live Oak Center
3475 Lenox Road
Atlanta, GA 30326
404-842-4853
404-842-4848 (fax)
email
program location

PROGRAM MANAGER

Christina Allen
110 E. Clayton Street
Suite 602
706-425-3051
email