Molan Kim

Terry College of Business

Degree	Field of Study	Institution	Graduation Year
MS	Marketing	Korea University	2008
BBA	Business Administration	Korea University	2005

Award Name	Awarded By	Year Awarded
The winner of excellence master thesis award	Korean Academy of Marketing Science (KAMS)	2008

Organization	Title	Year(s)	Service Type
American Marketing Association Winter Educators’ Conference 2012	Session reviewer	2011 - 2011	Professional
Terry Sales Competition	Judge	2010 -	University

Molan Kim, Jeong Eun Park, Alan J. Dubinsky and Seoil Chaiy. 2012. Frequency of CRM Implementation Activities: A Customer-Centric View. Journal Of Services Marketing, 26(2): 83 - 93.

Molan Kim and Scott A. Thompson. . Customer-to-Customer Relationship Management(CCRM): CCRM Strategies and Their Outcomes. Consumer-Brand Relationships Conference 2012, Boston, Ma.
Scott A. Thompson and Molan Kim . . Firms are Doing Well, But Who is Doing Good? Customer Participation in CSR Sponsored Causes. Ama Winter Educators Conference 2012, St.Pete., Fl.
Scott A. Thompson and Molan Kim . . Community Participation and Consumer-to-Consumer Helping: Intended and Unintended Consequences. Ama Winter Educators Conference 2011, Austin, Tx.
Molan Kim, Jeong Eun Park and Seoil Chaiy . . The Effects of Customer’s Attitude toward Various CRM Implementations on CRM Performance: A Customer Centric View of CRM. Ama Summer Educators Conference 2009, Chicago, Il.

Faculty and Staff at Terry