Operations management's role in service sector organizational performance. The concepts, skills, and research issues necessary to provide a competitive advantage to the service organization. Productivity improvement, quality of service delivery, work-force management, the impact of new technologies, and international issues.
SERVICE OPNS MGT
|Semester Course Offered||
Offered every year.
Permission of department
Schedule of Classes
If MGMT 7260 is not offered for Fall 2014 you will see a page stating "No classes were found that meet your search criteria."
Course schedule information for the Fall 2014 term is currently only available in Athena.