Management Courses
MGMT 7260: Service Operations Management
Operations management's role in service sector organizational performance. The concepts, skills, and research issues necessary to provide a competitive advantage to the service organization. Productivity improvement, quality of service delivery, work-force management, the impact of new technologies, and international issues. Offered every year.
Not open to students with credit in MGMT 4260 or MGMT 8260. Prerequisite: Permission of department.
3.0 hours
Programs of Study
Syllabi
- None available