Service sector performance and methods designed to improve service sector competitiveness. The operations management decisions in service businesses in relation to productivity, quality, work force management, location, capacity, the effect of new technologies, and international issues.

Semester Course Offered

Offered every year.

Grading System

A-F (Traditional)

Prerequisite

MGMT 3000

Athena Title

SERVICE OPER MGT

Syllabi MGMT 4260
Credit Hours 3.0