How operational processes can be designed and managed to ensure that goods and services are produced and delivered to customers with the required cost and quality characteristics. Emphasis is placed on decisions that determine how people, facilities, inventories, and information can be utilized to maintain competitive advantage.

Duplicate Credit

Not open to students with credit in EMBA 8300

Semester Course Offered

Offered spring semester every year.

Grading System

A-F (Traditional)

Athena Title


Syllabi EMBA 7310
Credit Hours 3.0